MAC address of client´s wlan interface. The system automatically loads MAC addresses once an hour. If you have activated firewall MAC filter and you connect a new client, you do not need to fill in client´s MAC address. In this case, ISPadmin enables the client in firewall and when the client is connected, it will read his MAC address from ARP table, and stores it. IP address is then linked to MAC address and locked.
MAC address must be filled in case you use Wireless MAC filter. You must enter MAC address of client´s router prior to the installation, otherwise the client would not be able to connect to AP.
You allow the client to connect with this MAC address only. Calling-Station-ID attribute is created.

Status of modem availability: online, offline

Status of client´s end device:online, offline

Current download / upload speed.

Client number is used by default. Use this field e.g. in case you use detailed distinction in client´s contracts.

Amount added to the monthly fee.

Discount added to the service.

Invoiced price per month base on selected tariff, or individual price.

Route amplifier, a passive element of cable service.

Date until which the client is obliged to use the service.

Dates (from-to) of suspending the client. It is defined for Active service.

Initial date of invoicing the service/item. Usually it is left unchanged (i.e. current date is used), the first invoice is issued at next invoicing. (Invoicing Invoices). If you move the date forward, the first invoice will be issued following this date.

You may use Internet system variable $BILL_FROM$, which uses this date. Use for e.g. contract templates when a specific service is selected.

Type of end device installed at client´s. Set it up in Hardware Settings End devices.

Assigned phone number from virtual operator. Add numbers to the system in Settings Active services Mobile Numbers.

It runs a PING , through which you can immediately test connection status of client/router. Set PING size in Settings Syst.settings General, ID ping_size.

Service update in Client card. A new window is opened identical to adding new service.

Mobile service enables filling and administration of SIM cards and mobile numbers for virtual operators. Mobile service is currently connected to virtual operator IPEX.

You can set it up in Settings Active services Mobile.

IPTV is a service of providing television via the Internet as the digital television is broadcasted via IP protocol and computer networks. Set-top box is used for receiving. Its purpose is to bring the customer a broader offer of television programmes and broadband data services. Another significant attribute is the ability to transmit images in higher quality than analogue signal.

VoIP service enables transmitting voice via computer network or another medium accessible for IP protocol. Telephony over the Internet, Intranet, or any other data connection is used.

Download / Upload speed according to the tariff, or individual settings of the service prior to FUP application.

A device which is connected to the client. Set up routers in Hardware Routers All

Access point is wireless card of a router through which the client accesses your network. Set up access points in Hardware Routers All, Settings - Connect. points.

In global settings - Settings Syst.settings General, ID auto_assign_access_point, you can turn on automatic allocation of access point to Internet service. The function detects an Internet service without access point, yet with allocated MAC address. The MAC address is searched for on all routers with defined access point and active registration for WiFi card. If a match is found, the system automatically assigns it to Internet service, and save the information to log.

IP address of end device is to be entered only if a client has HW equipment which works in bridge mode. This means that the client has 2 IP addresses. This is the address of the end device (CPE) provided by an ISP which, for instance, serves for reception of WiFi signal, and it is located on an antenna pole. The IP address serves for accessing this device and for its management.

It displays a list of transferred data for the client for a selected year, broken down by months.
It displays a list of transferred data for a selected month, broken down by days.

Administrator´s account name which has assigned Internet service to the client.

Date and time of last update of Internet service.

More services of the same client are bundled on one invoice by default. Use this option if you need to invoice a service separately.

Option to transfer service to another client. List of clients is displayed. You can search the list by name. Select new client and press OK.

Removes client´s service. Removed service is not deleted from the system, it is deactivated and hidden from list of active services.

Client´s PING statistics as per current day. Click on graph image to display detail statistics per day / week / month / year.

Note to the service (Active services), please distinguish from client note in Client card.

Installation fee; it is merely information which is not transferred to Invoicing.

A tariff as defined in Settings Tariffs Internet. Related items, such as Download/Upload Speed, Price, Tariffs description on invoice are filled automatically. Select Not set if undefined tariff is used, and fill in related items, including price.

Set up tariffs in Settings Tariffs.

A tariff assigned to service at its creation, or edit. If no tariffs has been selected, Not set is displayed; service is configured individually (i.e. Download, Upload, Price, Discount etc.), independently on tariff set-ups.

Creation date and creating administrator of service.

Information overview according to tariff or manual set-up of the service.

NAT IP address assigned to client. Set up IP pools in Settings IP Pools IP Pools NAT.

Main server for DNS name translation to IP address. We recommend that you use IP address with the ISPadmin installation. ISPadmin contains a configured cache-only DNS server which stores translated requests from your network for a quicker processing of subsequent queries.

Backup DNS server for DNS name translation. You may use your own DNS server, DNS server of your Internet provider, or Google DNS server (8.8.8.8.).

Default gateway for client device.

Physical address of a bridge. MAC address of end device is to be entered only if a client has HW equipment (CPE) provided by an ISP which works in bridge mode. If MAC address is not entered, the system will try to find it automatically. Every hour, the system checks ARP table of all routers and if IP address is found, it will automatically fill MAC address in, too. Information on detected MAC address is available in Statistics History, MAC addresses.

System information about a service, e.g. Connected, Service suspended etc.

Number, IP address, and MAC address of a set-top box. Click on IP address to start a ping on the set-top box. Add set-top box while adding/editing IPTV service.

Sales agent who sold the service to the client. You may give commission to a dealer in % or a certain amount of money. Set dealers up in Settings Administrators Dealers.

Current address of a given service is pre-filled, you may change it upon clicking on ▢.

IP address of VoIP phone.

You may swap variable and specific symbols. Set it up in Invoicing Settings General, ID vs_ss_exchange.

Select form of cash receipt in Invoicing Settings General, ID hotovostni_doklad. The receipt consists of 2 identical parts, one of which you keep for yourself and the other one you give to the customer. The options are:

Overpayment may occur on client´s account due to the following: