Add / Edit IPTV service

karta klienta aktivni sluzby pridani iptv

IPTV is a service of providing television via the Internet as the digital television is broadcasted via IP protocol and computer networks. Set-top box is used for receiving. Its purpose is to bring the customer a broader offer of television programmes and broadband data services. Another significant attribute is the ability to transmit images in higher quality than analogue signal.

 

 

 

 

 

 

Service Name

It helps identify services of the same category (e.g. Internet) of one client. No need to use it if a client has only one service of the same category.

Connected from date

Client´s connection date, or date when service was added.

Invoice from date

Initial date of invoicing the service/item. Usually it is left unchanged (i.e. current date is used), the first invoice is issued at next invoicing. (Invoicing Invoices). If you move the date forward, the first invoice will be issued following this date.

icon info2 You may use Internet system variable $BILL_FROM$, which uses this date. Use for e.g. contract templates when a specific service is selected.

Invoicing period

The options are: not invoiced, monthly, bimonthly, quarterly, half-yearly, and yearly. It is convenient to use quarterly due to VAT declaration.

You can switch off year quarter rounding in Invoicing Settings General, ID floating_period.

Invoicing date

Day of invoicing the client/services. You may invoice the client on a certain date for certain time period (e.g. from November 15, 2014 to December 14, 2014). Due to accounting reason we recommend to set the date to the first day of month (1).

Invoice separately

  Selected
   Not selected

More services of the same client are bundled on one invoice by default. Use this option if you need to invoice a service separately.

Reverse charge If the service is in a reverse charge mode, check this field and select Reverse charge type code.

Contract number

Client number is used by default. Use this field e.g. in case you use detailed distinction in client´s contracts.

More on client contracts here.
Contract type

For limited / indefinite period of time

Minimal contract duration Enter number of months, the following item is filled in automatically.
Contract duration to

Date until which the client is obliged to use the service.


In case of unlimited contract, you can use Min. duration of the contract.
Auto Renewal of the contract

Automatic renewal of Duration of the contract to. Auto-renewal is logged into client´s history.

Different address of installation

Current address of a given service is pre-filled, you may change it upon clicking on ▢.

Notice Here you can add a note to a given IPTV service.
Discount type The options are: No discount, Fixed discount (in currency per month), or Percentage discount (from monthly rate). If discount is selected, enter Discount name (invoice description), or its duration (Discount from-to
Flat rate

Amount added to the monthly fee.

You can also enter note.
Installation charge If you use this type of fee use this field for its storing. It is merely information which is not transferred to Invoicing. More on invoicing installation charges
Refundable deposit You can store record on refundable deposit here. The deposit is returned to client after contract termination. It is merely information which is not transferred to Invoicing.
Switch

Select switch as defined in Hardware Switches.

Switch port

Select switch port as defined in Hardware Switches.

Suspend service

  Selected
   Not selected

If client breaches contractual terms in any way, or you agree on temporary suspension of service, you can use this option to suspend the service manually.
IPTV Type Select one of your configurations from Settings System settings General, ID iptv_login (IPTV, in general) / iptv_login_4networktv (4network) / iptv_login_sledovanitv (SledovaniTV).

 

IPTV service tariffs

Set them up in Settings Tariffs IPTV. Each tariff may have its own special setup for: Individual price, Invoiced from, Invoice to

Set-top box - Add new Set-top box

Description Description of Set-top box
Set-top box number Set-top box serial number
Client PIN Enter client PIN
PIN for service order from STB Enter PIN for order of services from set-top box.
Location

Define it in Settings Code lists Locations. Geographical group for routers. You can use it for cities or town districts, counties etc. It helps you with schematic displaying of routers. If you administrate more cities or villages, you can use the names of specific cities and villages. If you administrate only a few cities, you can use names of city districts. If your network is very extensive, it is more suitable to select distribution of locations into districts or regions. With this distribution you will significantly make more clear displaying of routers in individual system screens. It is also possible to filter records and client according to this division. For example: bulk email and SMS.

Router

A device which is connected to the client. Set up routers in Hardware Routers All

If locality is selected, only routers defined for the locality are available for select.
Access point

Access point is wireless card of a router through which the client accesses your network. Set up access points in Hardware Routers All, Settings - Connect. points.

In global settings - Settings Syst.settings General, ID auto_assign_access_point, you can turn on automatic allocation of access point to Internet service. The function detects an Internet service without access point, yet with allocated MAC address. The MAC address is searched for on all routers with defined access point and active registration for WiFi card. If a match is found, the system automatically assigns it to Internet service, and save the information to log.

Set-top box IP address Free IP addresses are displayed. Click on an IP addresses to select it. Click on icon lupa to display range table where you will see gate address, addresses used for routers, clients etc.
MAC address Set-top box MAC address
 Add new Set-top box Records set-top box into overview of client´s set-top boxes on the right side.
 Delete Set-top box Deletes set-top box from list of client´s set-top boxes.

Tips on how to use this documentation

 

Search

Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.
Breadcrumbs

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:

 

  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab

Changelog

It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 

FAQ

Frequently asked questions along with most important procedures and settings are listed in FAQ section. 

Colours

Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 

CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic