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DVBC

ISPadmin - Správa klientů

Client with active DVBC service (SettingsTariffsDVBC). DVBC is a service of providing digital cable TV connection. Set Top box is used for receiving the signal. 

Show packages Displays packages assigned to client´s tariff. Assign packages for a tariff while adding/editing a service for a client.

FILTeR

Client list may be filtered by displayed criteria.

Fulltext search does not work in all fields due to server load. It only works in the important ones (e.g. name, street, city, Postcode code, company, phone number, client number, variable symbols, internal note etc.).

icon info2 You may define a minimum number of characters to be entered by an administrator for a search to work. Define the limit for each administrator in Settings Administrators Administrators, parameter Limited clients´ search.

 Reset Resets the filter to display all entries.

columns

 iconopen

Click on this icon to open a menu, in which you can check columns to be displayed (Table settings), columns to be printed (Print settings), and Search settings. Then press Save and iconoffright. Display configuration is saved for each administrator separately.

 

icon info2 Uncheck unused columns to speed the loading of the page up.

 

All entries can be sorted by every displayed column. Click on column name to display the list by the requested column. Click once to sort in ascending order, twice for descending order.


When you hover over client´s name, a basic window with details of a client account is displayed.
Click on client´s name to display Client card.

 

Invoicing period

Defined in Active services, the options are: - No invoicing, icon billing periods 1 new Monthly, icon billing periods 3 new Quarterly, icon billing periods 6 new Half-yearly, icon billing periods 12 new Annually

Client number

Client´s number is stored in the database. It is a unique identifier which is further used in the system, hence its uniqueness. Client number is further used as variable symbol for invoices, and also as default login to client portal.

Client

Client´s first name and surname or company name. We strongly recommend to use Surname First name due to better sorting in case of bigger numbers of clients.

Address

Home or installation address. Installation address is displayed by default, if it differs from domicile. Installation address is set for each active service.

Tariff

Set up tariffs in Settings Tariffs.

Connected from

Client´s connection date, or date when service was added.

Price per month

Invoiced price per month base on selected tariff, or individual price.

Balance

Actual balance of client´s account. Positive number means an overpayment, and negative one is a debt.

icon statistics blue Show Internet statistics

Client card with Internet statistics is displayed.

icon map Show on map

Click on icon map to display address on http://maps.google.com.

icon edit Edit

Service update in Client card. A new window is opened identical to adding new service.

System back-ups

ISPadmin has an automatic data back-up functionality. It is possible to store...

MySQL database

Restart of MySQL service /etc/init.d/mysqld restart Recovery of database...

ISPadmin update

Switch to new system version using the following command from command line (logi...

Postfix mail server

By default, the SMTP server is configured in the way that it is only possible...

System Variables

System variables are used for replacing items such as client's name, address,...

System migration

The information contained in this manual pertains to the migration of ISPadmin ...

Emails cannot be sent because of their size

Check and modify the settings of the following parameters: upload_max_f...

Ramdisk and RRD backup-data restoration

More on RAM disk here (index.php?option=com_content view=article id=508:4-11-bet...

HTTPS Certificates

These are instructions on how to create and set up trustworthy certificates (h...

Crashed table repair

these instructions (index.php?option=com_content view=article id=1284:system-bac...

Moving graphs to RAMDISK

The main usage load for disks, on which the system is installed on, is the gener...

Forgotten root password

You can try two ways: First procedure 1. Insert installation DVD of ISPa...

Text editors

Nano text editor is always used in this documentation. If you don’t...

Linux update

For reasons of compatibility and availability of future versions of ISPadmin,...

ISPadmin serving as SMTP server

By default, the SMTP server is configured in the way that it is only possible to...

Cache-only DNS server

Caching-only is ready after installation of ISPadmin. It is sufficient to use IP...

Technical support status cannot be verified

If technical support cannot be verified, most likely it is due to DNS malfunc...

Administration of running processes

We recommend using htop program for easier monitoring of running process inst...

Timezone settings

"Europe/Prague” timezone is set by default. To change it, do the following:...

IPv6

ISPadmin does not currently support IPv6, it only supports IPv4. It is, of cours...

Configuration / update of IP Address

A) Temporary setting of IP address (until next Linux restart).Just add the fo...

High CPU load of ISPadmin server

Run htop command from the Linux console to determine the problems. With this ...

ISPadmin operation behind NAT

If you have your ISPadmin located on private network and wish to access it from ...

Manual update

If the Error 404: Not Found message appears during an update, it will be necessa...

Inner/outer address on ISPadmin server

The system is typically connected to the network by one network card only. Both ...

Running service check

If you need to find out if a certain process is running use the following comman...

Error "Allowed memory size of ... bytes exhausted ..."

Fatal error: Allowed memory size of ... bytes exhausted (tried to allocate ... b...

What is the directory structure in /usr/local/script/ispadmin/rrd_data?

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CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic