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All

routery vsechny zahlavi 

This bookmark displays all routers in the system. You can perform monitoring and configuration of all routers, headends, AP´s, switches, and other devices here.

 

The heading contains all buttons and options for this page. You can use them for filtering and searching the routers, or carry out bulk commands on all/selected routers.

 

Description of page heading

 

Add new router to the system.
icon graph Graphs of selected routers It displays graphs of selected routers, or all if no selection is made. Press iconopen to select displayed graphs. The selection is stored for each administrator separately. ID show_hw_end_equipment must be set to 1 in Settings System Settings General.
icon connect Test connection

It will test connection to all routers, and connected devices.

  • Ping test: basic machine availability, and quality of connection
  • SNMP text: availability of SNMP service
  • SSH text: availability of SSH service
  • API text: availability of MikroTik API
router update Update all routers It runs configuration update of all routers in the background.
When you select this option, you´ll get a message that the update has been started.

Locality

Define it in Settings Code lists Locations. Geographical group for routers. You can use it for cities or town districts, counties etc. It helps you with schematic displaying of routers. If you administrate more cities or villages, you can use the names of specific cities and villages. If you administrate only a few cities, you can use names of city districts. If your network is very extensive, it is more suitable to select distribution of locations into districts or regions. With this distribution you will significantly make more clear displaying of routers in individual system screens. It is also possible to filter records and client according to this division. For example: bulk email and SMS.

Router type Router type filter - see supported router types
State Filter by states as defined in the system.
Group You can define router groups in Settings Code lists Router Groups
POP POPs are defined in Settings Code lists POPs
Search Search a keyword, part of router name, IP etc. using full-text search. Click on iconopen (top left corner) to define what is to be searched. The result of your search will have an impact on total numbers displayed on buttons below.
Router totals

Buttons with number, e.g. on-line 10 display defined router statuses. Click on a button for further filtration of routers. Click on Reset to cancel the filters.

With current configuration: Router with configuration identical to the one in ISPadmin
With non-current configuration: E.g. due to unavailability or wrong password. alert icon The number in this button shows a number of routers with non-current configuration, which, at the same time, are on-line.
Updating: Configuration update in progress (rules and settings are being written)
errors: Error in API communication

Router Expands / closes the list of all routers with all details.
Switches Expands / closes the list of switches assigned to routers.
12 You can browse routers by pages.
This is handy especially when there are many routers in your system. You can define number of items per page in Settings System Settings General, ID item_to_page.

 

All the routers are listed below the heading. On-line routers are marked with green stripe , off-line routers have red one. Click on to expand router detail.

 

Router description

 

routery vsechny router


 

     Active router - see Editing a router
     Inactive router
     Router in monitoring mode - see Editing a router
     Error in communication with router

 

The heading also contains a menu of available options for the router.

 

MikroTik reboot
Restarts router even if it is in monitoring mode. One has to have Master admin rights. Router may be rebooted over API if SSH connection is lost.

 

Update the router configuration
Updates router configuration

 

Emergency mode on router
When activating the emergency mode, you will be able to define % of the original client speed, and to include also dependent routers (Settings for dependent routers for Nagios is used). When deactivating the emergency mode, check again Include Dependent Routers to return back the original speed to dependent routers, too. You can use the emergency mode e.g. during an outage of backbone line when the service is re-routed to a slower line, and you need to decrease the speed for the line to be able to make it. Also available for opposite use, i.e. speed increase.

 

Test connection to router
See above

 

Queue trees

The system sets up its own queue tree in most cases. This one is a special client´s queue tree. It must be defined in Mikrotik manually and then loaded into the ISPadmin, and tested. QT can be selected only if 1:1 aggregation is used, otherwise the special QT is not displayed. Set up queue trees in Hardware RoutersAll.

: Enter Queue ID, which is an identifier to be written to MikroTik, and Description (note to Queue).

 

Connect. points

Access point is wireless card of a router through which the client accesses your network. Set up access points in Hardware Routers All, Settings - Connect. points.

In global settings - Settings Syst.settings General, ID auto_assign_access_point, you can turn on automatic allocation of access point to Internet service. The function detects an Internet service without access point, yet with allocated MAC address. The MAC address is searched for on all routers with defined access point and active registration for WiFi card. If a match is found, the system automatically assigns it to Internet service, and save the information to log.

: Enter SSID (unique identifier of each access point), Description, and Net interface. You may move the red marker on the map to indicate the location of the connection point. Click on the number in Number of Clients to display clients´ list.

 

Alerts
More on alerts here.

 

Routed networks
More on routed networks here.

 

Virtual line
It creates a cumulative graph. It will sum up traffic-carrying capacity on each interface, and display them as a virtual line. This way, you can easily create a total traffic graph for a certain area or organization with numerous connections.

 

Add net interface
Define net interface along with maximum throughput for download/upload.

 

Add headend
How to add a headend

 

Add device
How to add a device

 

Add switch
How to add a switch

 

Well-arranged display of all graphs for a router. Press iconopen to select displayed graphs. The selection is stored for each administrator separately. Click on an individual graph to get a daily/weekly/monthly/yearly graphs.

 

Router configuration backup
List of text and binary router backups. You can display or Save the backup.

 

Scheduled interventions
It displays a tab for adding a new task on a router.

 

Assigned goods
This is a list of goods assigned to a router. Red cross at the beginning of a row means that the goods was not transferred to pending items. Click on icon lupa to display detailed information about client´s device, and also the movement history of this goods. Click on assign tech turn to display a page for transferring the goods. Click on assign tech green to assign the goods.

 

Photogallery
For every router, you can add photos, e.g. of a detail of connection or surroundings.

 

Documents
Upload documents related to a router, e.g. a lease agreement on place where router is placed.

 

Planned antennas on the router
Add and search planned antennas for a router.

 

Show on map
It displays a router on http://maps.google.com

 

It will delete a router from the system. A router cannot be deleted if a device/client with Internet service is connected to it.

 

 

HardwareRoutersAll, or Edit in the details box of a particular router.


General information

Router name A name of your choice. It will be displayed in the details box of a given router.
Locality

Define it in Settings Code lists Locations. Geographical group for routers. You can use it for cities or town districts, counties etc. It helps you with schematic displaying of routers. If you administrate more cities or villages, you can use the names of specific cities and villages. If you administrate only a few cities, you can use names of city districts. If your network is very extensive, it is more suitable to select distribution of locations into districts or regions. With this distribution you will significantly make more clear displaying of routers in individual system screens. It is also possible to filter records and client according to this division. For example: bulk email and SMS.

POP According to the configuration in Settings Code lists POPs
Group According to the configuration in Settings Code lists Router groups
GPS The coordinates of the location of a router. You can type them in or you can use the map at the bottom of the page to insert them (when you move the red pointer, the coordinates are updated automatically).
Address The address where a router is located. It can be entered In any format.
Description A description of a router + your notes This text is displayed when you hover over the name of a given router in the details box.
Internal ID An ID of your choosing. It is used for internal purposes. This ID can also be seen in Hardware Routers Router Status Routers in the Internal ID column.
  Superior device for Nagios
Router This item is used to define the logical topology for the Nagios system.
Device This item is used to define the logical topology for the Nagios system. For example, an external device connected to a monitored router. A switch can be connected to this device.
Report outages for Nagios If you check this box, device failures will be monitored for the purposes of Nagios. Also, you can select a group that will receive failure notifications - see Settings Code lists Nagios Contacts).
Router IP address The IP address of the interface through which a given router communicates with ISPadmin. When adding an IP address it is being checked against the database immediately. If already in use in the system a warning message will be displayed with router name which is used with the IP address. You will be able to save the form anyway.
Router type The type of the router used See supported types of routers.
QOS doing on router Here you can specify on which router QoS (shaping) will be done. It can be done either locally (on the very same router) or on a different router (on the router of your choosing).

Queue tree type

The system sets up its own queue tree in most cases. This one is a special client´s queue tree. It must be defined in Mikrotik manually and then loaded into the ISPadmin, and tested. QT can be selected only if 1:1 aggregation is used, otherwise the special QT is not displayed. Set up queue trees in Hardware RoutersAll.

Router is active The activation / deactivation of a router in the system (in the event of a failure or a replacement).
Only router monitoring If a router is in monitoring mode only, the system does not apply any configuration changes to it - it only passively gathers information.

Use API A new way of communication with MikroTik routers. We recommend that you activate this communication interface. ISPadmin is able to retrieve more data through API than through SSH.
Use DHCP If the system knows IP and MAC addresses, it can assign DHCP leases. The activation of the DHCP server and the assignment of addresses are automatically reflected in the configuration of a given MikroTik router (DHCP Relay). On every router update, before uploading the DHCP leases, the system removes dynamicly assigned DHCP leases.
Syslog monitor Here you can activate/deactivate the sending of syslogs from routers to the ISPadmin server.
Apply firewall rules If the box is checked, all clients entered into ISPadmin are added to the configuration of a given router. The whole range is dropped at the end. This ensures that no unauthorised access to this router is allowed. However, if you wish to add clients (step by step) to the router inISPadmin from your old system, you have to temporarily disable this option. Otherwise, the system would "cut off" your original clients.
Ping size Here you can specify the ping size.
SNMP community The password needed for retrieving SNMP data from a device. It can be set in Winbox in the IP->SNMP menu.

SNMP port/SNMP version Fill in only if you use a different port/version from the default one.
SSH user/password The username/password needed to log in to a router through SSH.
SSH port Default: port 22. If you use a different port, change this setting accordingly.
API port Default: port 8729. You can enter a different one.
Web interface port Again, if you use a different port from the default one, enter it here.
MAC filter

It is a firewall rule. An IP-MAC binding is established. Clients in whom this binding cannot be established are allowed to connect to their corresponding APs, but all their packets are dropped there.

More about the MAC filter in the FIREWALL section here.

Use wireless MAC filter The restriction of access to an AP by means of Wireless Access List. API must be functional for this feature to work. Clients whose MAC addresses are not listed among allowed addresses will not be able to connect to their corresponding APs. If this filter is active, clients´ MAC addresses will be stored in Mikrotik in /interface wireless access-list. MAC address of end device from client card is stored in wireless filter. If MAC address is not listed, and client´s MAC address is listed instead, this MAC address is stored in Mikrotik.
List of MAC addresses The system automatically loads MAC addresses from a router once an hour.
Activate radius Activate the RADIUS technology - a wide range of authentication options and comfortable provision of APs to mobile clients. You can use the Radius module only if you acquired a licence for it beforehand. Fill in the Password field.
Login of technicians to Mikrotiks via Radius You can make use of this feature if you want to restrict access to a certain router.

Router restart If a router freezes from time to time, you might want to schedule an automatic restart here (ideally to take place during the night) and its periodicity.

 

Firewall

Here you can add your own firewall rules for a given router. More about firewall rules in the FIREWALL section here.

<h3 class="textLabel">Routery</h3>
<ul>
    <li>Nyn&iacute; se při přid&aacute;v&aacute;n&iacute; nov&eacute;ho routeru ověřuje zad&aacute;van&aacute; IP adresa ihned po vyplněn&iacute; pol&iacute;čka ve formul&aacute;ři a neček&aacute; se až na ukl&aacute;d&aacute;n&iacute; fomul&aacute;ře. Je-li IP adresa již použita, zobraz&iacute; se ihned pod pol&iacute;čkem informace, kter&yacute; router m&aacute; tuto adresu použitou. Formul&aacute;ř je možn&eacute; uložit i s již použitou IP adresou.</li>
</ul>

 

 
routery vsechny router detaily
The basic overview information of a router are visible immediately:
  • name, ID, routerboard type/routerOS, address
  • IP address, QOS (router, on which is done QOS, if not locally), superior device
  • offline time (+Last uptime) or ping, uptime, CPU, router temperature, usage of flash memory (hover over the icon with % to display total amount of flash memory + usage in MB) for online routers.
  • API SSH SNMP: information about active router interface (active interface is highighted in green)
  • The following settings are done when adding/editing a router

    WLAN FILTER Wireless filter is implemented.
    MACFILTER Click on the icon to display an overview of clients with configured MAC address. Here you can click on Delete all MAC a. to delete all MAC addresses from clients. This way you will enable access to clients, and MAC address will not be checked. MAC address will be read again within an hour (if client is connected).
    FIREWALL Active firewall on a router
    DHCP Active DHCP server - router provides IP addresses to other devices.
    RADIUS Click on the icon to display Radius information on a router.
    Use of Unlock button:

    When a Radius-type client connects to the Internet via a certain router for the first time, and the Internet service settings are Lock user, then the client is locked to the router used for the first access, and no other router will be used for the Internet connection.

    However, if you wish to allow the client to connect via a different router (just one), click on Unlock. Then the client only needs to connect to the Internet via a different router, which will then be used for the access.

    If you want to allow the user to log in to Internet from any router, do not tick in the Internet service settings - Radius the option Lock user.

    SYSLOG Click to display syslog information. You will see all logged events as selected in router settings. All this information can be clearly classified according to the router priority (event type) or searched in the columns IP and Message by fulltext by pressing Search. You can also delete all records by pressing the Empty button.

  • Nagios notification is/is not active: All routers and attached devices are automatically monitored by Nagios system. Nagios configuration is done automatically according to the settings from the admin interface.

 

There is a list of associated devices just below each router:
Network interface A list of added network devices
Click on icon graph to display detailed transfer graphs.
Device attached to device

List of attached devices

  • icon nagiosoff/icon nagioson : Inactive/active Nagios notification
  • Click on icon graph3 to display ping statistics, ping will make a ping to device.
  • icon graph7: Shows graph of device
  • : Device alerts, for more information click here.
  • : Photogallery
  • icon edit: Edit device
  • icon check ko grey: Delete device
Headends

A list of router headends with frequencies

Switches

A list of connected switches - see Switches.

Clients' end devices

Type of end device installed at client´s. Set it up in Hardware Settings End devices.

  • Click on icon graph3 to display ping statistics, ping will make a ping to device.
WiFi Clients at AP

 

  • Set up a particular device as an access point and specify where shaping is to be done (QOS doing on router).
  • Assign clients to this access point in the Internet service settings.
  • Set the show_hw_end_equipment key in Settings Syst. settings General to 1.

Add device

Add a subordinate device, i.e. device directly connected to a router.

 

Device name Name and description of a device
IP Address IP address of device
MAC address MAC address of device
GPS Enter coordinates of device location, or place a red pointer on a Google map to the requested place. The coordinates will then be updated automatically. If you wish the device to be displayed in Other Map leave   Show on map checked.
Router Select router from Hardware Routers All, or leave the field empty.
Device type

Select one of the predefined values.

Exact Type Select value as defined in Hardware Settings End Device.
SNMP community SNMP community is a password for SNMPv1 and SNMPv2. Used for reading information from the device.
Active link If a device has a management interface, insert a link for HTTP or Telnet port on which the service listens.
SSID WIFI AP Name of access point
Ping size You can define your own ping size for the device.
Note Any text to the device
Superior device (for Nagios)  
Router Used for determination of logical topology for the Nagios system.
Device Used for determination of logical topology for the Nagios system. E.g. external device connected to the monitored router. You can connect a device to such device.
Report outages for Nagios Check the box to monitor the device for Nagios outages. Also, select group to be used for outage reporting (Settings Code lists Nagios Contacts).

Add / Edit Router

 

HardwareRoutersAll, or Edit in the details box of a particular router.


General information

Router name A name of your choice. It will be displayed in the details box of a given router.
Locality

Define it in Settings Code lists Locations. Geographical group for routers. You can use it for cities or town districts, counties etc. It helps you with schematic displaying of routers. If you administrate more cities or villages, you can use the names of specific cities and villages. If you administrate only a few cities, you can use names of city districts. If your network is very extensive, it is more suitable to select distribution of locations into districts or regions. With this distribution you will significantly make more clear displaying of routers in individual system screens. It is also possible to filter records and client according to this division. For example: bulk email and SMS.

POP According to the configuration in Settings Code lists POPs
Group According to the configuration in Settings Code lists Router groups
GPS The coordinates of the location of a router. You can type them in or you can use the map at the bottom of the page to insert them (when you move the red pointer, the coordinates are updated automatically).
Address The address where a router is located. It can be entered In any format.
Description A description of a router + your notes This text is displayed when you hover over the name of a given router in the details box.
Internal ID An ID of your choosing. It is used for internal purposes. This ID can also be seen in Hardware Routers Router Status Routers in the Internal ID column.
  Superior device for Nagios
Router This item is used to define the logical topology for the Nagios system.
Device This item is used to define the logical topology for the Nagios system. For example, an external device connected to a monitored router. A switch can be connected to this device.
Report outages for Nagios If you check this box, device failures will be monitored for the purposes of Nagios. Also, you can select a group that will receive failure notifications - see Settings Code lists Nagios Contacts).
Router IP address The IP address of the interface through which a given router communicates with ISPadmin. When adding an IP address it is being checked against the database immediately. If already in use in the system a warning message will be displayed with router name which is used with the IP address. You will be able to save the form anyway.
Router type The type of the router used See supported types of routers.
QOS doing on router Here you can specify on which router QoS (shaping) will be done. It can be done either locally (on the very same router) or on a different router (on the router of your choosing).

Queue tree type

The system sets up its own queue tree in most cases. This one is a special client´s queue tree. It must be defined in Mikrotik manually and then loaded into the ISPadmin, and tested. QT can be selected only if 1:1 aggregation is used, otherwise the special QT is not displayed. Set up queue trees in Hardware RoutersAll.

Router is active The activation / deactivation of a router in the system (in the event of a failure or a replacement).
Only router monitoring If a router is in monitoring mode only, the system does not apply any configuration changes to it - it only passively gathers information.

Use API A new way of communication with MikroTik routers. We recommend that you activate this communication interface. ISPadmin is able to retrieve more data through API than through SSH.
Use DHCP If the system knows IP and MAC addresses, it can assign DHCP leases. The activation of the DHCP server and the assignment of addresses are automatically reflected in the configuration of a given MikroTik router (DHCP Relay). On every router update, before uploading the DHCP leases, the system removes dynamicly assigned DHCP leases.
Syslog monitor Here you can activate/deactivate the sending of syslogs from routers to the ISPadmin server.
Apply firewall rules If the box is checked, all clients entered into ISPadmin are added to the configuration of a given router. The whole range is dropped at the end. This ensures that no unauthorised access to this router is allowed. However, if you wish to add clients (step by step) to the router inISPadmin from your old system, you have to temporarily disable this option. Otherwise, the system would "cut off" your original clients.
Ping size Here you can specify the ping size.
SNMP community The password needed for retrieving SNMP data from a device. It can be set in Winbox in the IP->SNMP menu.

SNMP port/SNMP version Fill in only if you use a different port/version from the default one.
SSH user/password The username/password needed to log in to a router through SSH.
SSH port Default: port 22. If you use a different port, change this setting accordingly.
API port Default: port 8729. You can enter a different one.
Web interface port Again, if you use a different port from the default one, enter it here.
MAC filter

It is a firewall rule. An IP-MAC binding is established. Clients in whom this binding cannot be established are allowed to connect to their corresponding APs, but all their packets are dropped there.

More about the MAC filter in the FIREWALL section here.

Use wireless MAC filter The restriction of access to an AP by means of Wireless Access List. API must be functional for this feature to work. Clients whose MAC addresses are not listed among allowed addresses will not be able to connect to their corresponding APs. If this filter is active, clients´ MAC addresses will be stored in Mikrotik in /interface wireless access-list. MAC address of end device from client card is stored in wireless filter. If MAC address is not listed, and client´s MAC address is listed instead, this MAC address is stored in Mikrotik.
List of MAC addresses The system automatically loads MAC addresses from a router once an hour.
Activate radius Activate the RADIUS technology - a wide range of authentication options and comfortable provision of APs to mobile clients. You can use the Radius module only if you acquired a licence for it beforehand. Fill in the Password field.
Login of technicians to Mikrotiks via Radius You can make use of this feature if you want to restrict access to a certain router.

Router restart If a router freezes from time to time, you might want to schedule an automatic restart here (ideally to take place during the night) and its periodicity.

 

Firewall

Here you can add your own firewall rules for a given router. More about firewall rules in the FIREWALL section here.

<h3 class="textLabel">Routery</h3>
<ul>
    <li>Nyn&iacute; se při přid&aacute;v&aacute;n&iacute; nov&eacute;ho routeru ověřuje zad&aacute;van&aacute; IP adresa ihned po vyplněn&iacute; pol&iacute;čka ve formul&aacute;ři a neček&aacute; se až na ukl&aacute;d&aacute;n&iacute; fomul&aacute;ře. Je-li IP adresa již použita, zobraz&iacute; se ihned pod pol&iacute;čkem informace, kter&yacute; router m&aacute; tuto adresu použitou. Formul&aacute;ř je možn&eacute; uložit i s již použitou IP adresou.</li>
</ul>

Routed networks

 

Define IP ranges in Settings Code lists IP Ranges.

IP ranges must be defined so that you can connect clients to routers. Retrieved routed networks are displayed in router heading (Routed networks). These networks may be defined in the system as so called IP ranges for clients, VoIP, and other HW devices.

You may display overview of assigned IP addresses in Statistics IP Ranges.

Add IP range to client

When editing/adding the Internet service, click on + Add IP range. This option is used when it is necessary to re-route public addresses to a client’s router, e.g. for web servers. You can enter routed IP ranges here. If these ranges were not listed in the Client card, the system would not shape them and the IP addresses would not be limited in any way.

 

IP address collisions

The system looks after address collisions. A certain IP address can only be assigned to one client. This way it is possible to easily fill in gaps in IP rage - free address blocks. If you set up automatic assignment of IP addresses the system starts from the first unused and carries on offering other unused addresses. If it detects a used one, it will skip and offer next empty one from another gap.

Certain Firewall rules are applied to a defined range. First, IP addresses which are already assigned to clients are enabled in the range, and then a DROP is applied to the rest of the range. This means that clients in the system will stay connected, the rest will be banned. This way you can eliminate connection of unauthorized clients. You can suppress this behaviour by unchecking Apply firewall rules when editing a router.

 

+ Add new IP range

 

Net / mask Enter the mask in bits with a prefix.
Default router Gateway IP address for the range which is usually IP address of the router.
Description Your description/notes for the range.
Allocate an IP address from the number IP addresses will be allocated from this address.
Dynamic range of DHCP Settings for Linux routers. Not used for MikroTik routers - DHCP server must be active directly in a MikroTik router. IP address will be assign to clients from this range regardless their MAC address. Wrong IP addresses can cause DHCP malfunction.
DHCP option Option for Linux flash routers. You can add some DCHP settings, e.g. DNS server.
Type of IP range Private or Public
IP range is for A group, for which the range is set.
Access point SSID
Dedicated IP addresses Addresses which you don´t want to use for clients, e.g. gateway, special addresses from the range.

 

Overview of routed networks

 

alert icon Information that the network is not manually defined on a router, and it could not be read, i.e. it is only written to the system.
Number of Clients Click on icon lupa to display Allocated IP ranges on a router.
icon edit Edit range
icon check ko grey Delete network from IP range for clients / devices.

 

Define data to be read in Settings System Settings Mikrotik, ID reading_dynamic_routes. All read networks routed on this router are listed here. This is a copy of IP/Addresses menu from a MikroTik router. The system reads them via SSH, or API. If there is an edit icon edit icon at the end of the line, you will be able to define the range as client network, or for modems/other HW.

So if you add the selected IP ranges as networks managed on a router, free IP addresses will be offered from these ranges while adding a new Internet service. If you fail to define these IP ranges, you won´t be able to add clients!

If the line with routed networks is greyed-out, you cannot work with it, since it is one of the entered IP ranges. If you need to re-allocate IP ranges among routed networks, you have to remove allocated IP ranges by pressing icon check ko grey (previously allocated IP addresses will remain untouched). Then the line will be highlighted in white, and a button for editing will be enabled icon edit.

You cannot remove routed networks since they are used for shaping.

Add headend

This screen serves for adding a new headend (for connection via cable distribution) to a selected router. Headends appear in router body.

 

Headend name Add your own name of the device, e.g. “Cisco_Prague”.
Headend IP address IP address, through which the headend will communicate with ISPadmin server.
Headend type Select one of the headends supported by the system.
MAC headend In most cases, you don´t have to enter it. Enter it mainly for Arris 1xxx headend, which is an old device and you have to enter a MAC address for boot image from DHCP to be downloaded.
Name over WAP

Here you specify name of the headend, which will then appear on the site during the access via WAP.

This functionality must be installed. Then you enter ISPadmin address +/ wap, e.g. demo.ispadmin.eu/wap to see individual channels on your mobile via wap. This is an ideal solution for technicians. While being physically present at a headend and setting channel frequencies, they can verify the current value via wap on their mobile. The page is refreshed automatically every second.

Boot of DHCP If you check this option, router configuration will be downloaded via DHCP from ISPadmin. You have to store the configuration images on ISPadmin server. This is mainly used for Arris 1xxx headend, which hasn´t got its own booting image.
Headend is active

If the headend is active, ping is periodically sent to it and communication is ongoing.

If the headend is not active, no communication is ongoing and and the headend is in ISPadmin just for accounting purposes till it becomes active.

Username/password

Needed for login to headend. Username must be created in headend. ISPadmin will use it for connection to headend - loading/reading data and configuration.

Enable password This password is used for administrative access to the headend, to write and change the headend configuration.
Superior device (for Nagios)  
Router Used for determination of logical topology for the Nagios system.
Device Used for determination of logical topology for the Nagios system. E.g. external device connected to the monitored router. You can connect a switch to such device.
Report outages for Nagios Check the box to monitor the device for Nagios outages. Also, select group to be used for outage reporting (Settings Code lists Nagios Contacts).

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Adding/Editing invoice group

Invoice group set-up Name The internal name of a given invoice group...

Invoice period, floating period

The options are: not invoiced, monthly, bimonthly, quarterly, half-yearly, and y...

Generating reminders

Reminders are automatically generated every day at the time set in the reminder_...

Proforma invoices

Proforma invoice is a non-fiscal document. It is merely an instruction for the c...

Introduction to invoicing

Here you will find basic settings for you to start using Invoicing module. Gene...

Change of numerical series for Invoicing

Typically, you would need to change a numerical series for Invoicing on New Year...

Export of invoices

You may export invoices into your accounting software if it is supported by I...

Invoice logo/stamp

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new gro...

Can we have multiple IBAN codes for an invoice group?

No. One IBAN equals one invoice group. You cannot have more IBAN codes for on...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

How to issue invoices in foreign currency

If you want to issue invoices in foreign currency you can do so in a few ways...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

Invoice due date functionality

Standalone Invoice (index.php?option=com_content view=article id=1202:creating-a...

Invoice layout modification

You cannot change invoice layout. You can only change the following (Invo...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

How to add overpayment into client´s credit

Let’s assume you use FIO bank. Go to InvoicingBankFIO to display all incoming...

Does ISPadmin support the PayU payment gateway?

No, the PayU payment gateway is not supported by ISPadmin.

Currency not exported

Currency is loaded from invoice group set up. You have to set up currency for...

Invoice items are not in the same language as my ISPadmin

You may define your own descriptions of invoiced items in SettingsActive service...

A credit note issued, yet the invoice is still marked as "unpaid".

When viewing a particular credit note, you have to use the Confirm the credi...

How to set the description of a pending item on an invoice

Go to Settings Syst. settings Inventory. In the Description of pending items ...

How to set the invoicing period for the VoIP service

In Settings Syst. settings General in the voip_offset item, you can state tha...

Import of CSV bank statement files to ISPadmin is not working

If you cannot import a CSV file from your bank to the ISPadmin system, check ...

How to set invoice numbering

On this page, you can find out how to appropriately and correctly set invoice...

Where to set the email address from which invoice emails are sent?

Invoice emails are sent from the email address that you have entered on the c...

How to use one client payment to settle multiple invoices

In Invoicing Bank, you can now settle more than one invoice at once (There is...

Payments from bank emails have not been imported and matched.

Check whether there are bank emails in the Invoicing Bank E-mail tab. If ...

Calculation of VAT on invoices

VAT is calculated for each individual invoice item. It is always rounded to 2...

How to modify the text on an invoice

You can change the descriptions of items on an invoice in SettingsService Gro...

Configuring your PayPal account

In order to have your PayPal-payments matching functional, each individual paym...

CSV format for payment import

Column 1 SS (Specific symbol) Column 2 Note Column 3 VS (V...

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