Invoicing

Client’s invoice-related details are displayed here, such as total balance, overview of invoices and payments, and also payment behaviour. Here you can make financial transactions for a selected client, such as issue invoice or receive cash payment.

icon money accept Receive payment in cash Before you accept a cash payment you have to fill in a cash receipt.

icon money amount Overpayments Overview of client overpayments. Overpayments can be deducted from issued invoices, if ID preplatky is set in Invoicing Settings General

icon money back Return overpayment Current overpayment amount is displayed in the button. Click on it to proceed with returning an overpayment or its part.

icon continuous invoice Pending items on invoice Records all client’s un-invoiced pending items. Current pending items amount is displayed in the button.

icon create invoice Create invoice Here you can issue a standalone invoice

icon money back Payment schedule

It generates an individual instalment calendar for current year. A pdf file is generated and you can print it for a client (e.g. in case of their visit of your shop), or send it via email (icon email2), or save it into documents. It is possible to use this function during a meeting with client. Bulk generation of instalment calendars in the system -

.

icon email2 Send Instalment calendar Send generated instalment calendar to client’s email.

 

Opening Balance It displays client’s opening balance invoice (Client card - Information). Overview of all clients’ opening balance amounts is in Invoicing Overviews Opening Balance, their generation in Other Tools.
All It displays all issued invoices, cash receipts, and received payments.
Year YYYY Highlighted years include invoices, cash receipts, or payments.
Year YYYY A year in pale grey does not include any invoices, receipts, or payments. Click on it to “open” it, i.e. open it for creating invoices. A year gets open automatically if you use bulk generation of invoices.
icon lupa disShow cancelled invoices and payments If there are cancelled invoices or payments, display them using this button along with others. Cancelled invoices and payments are not shown by default for space-saving purposes.

Payment Details for Year

Client’s services for a selected year are displayed. If you select All or Opening Balance, services are not displayed. Month are highlighted with the following pattern.

icon lupa disEdit invoicing period

 

karta klienta fakturace uprava fakturacniho obdobi

Check those un-invoiced months which you wish to exclude from future invoicing. It is a simple and fast way to provide a client with free months’ period without touching setup of a tariff or service.

Total balance

Actual balance of client´s account. Positive number means an overpayment, and negative one is a debt.

Overpayments Overpayments total, see list of overpayments. Return overpayment here.

 

Overview of all issued invoices for a selected year. You can easily tell which invoice has been settled and which is still unpaid, colours will help you get orientated quickly. Overpayments/Underpayment included into total client’s balance are shown in invoice list.
Invoice statuses are: paid, not paid, proforma, credited (confirmed), and credited (unconfirmed).

icon pdf1 It displays a list of client’s invoices with an option to print/save on disc.
icon email2 Send a list of invoices via email.

All It displays all invoices.
Invoice status filter

Not invoiced

Paid after due date

Unpaid in due date

Unpaid after due date

Proforma invoice

Period Issued invoice period. First period is displayed for invoices with more periods.
Invoice number (var.symbol) Invoice variable symbol, hover over VS to display invoice detail.
Due date Due date, i.e. number of days are defined in Invoicing Settings General, ID splatnost_faktur
Amount incl. VAT Invoice amount, i.e. invoiced for services and other items.
Amount for payment Payment amount, incl. overpayments; amount is rounded.
Paid Amount already paid, e.g. in cash or using overpayment.
Scoring

 

It represents a numeric expression of client´s payment morale. The value means a sum of days, if invoice is paid prior to due date, or a sum of negative days, if invoice is paid after due date. E.g. if client pays an invoice 2 days prior to its due date, scoring is 2, and vice versa, -2 means 2 days after due date.

Type

Client´s payment option Set payment options up in Invoicing Settings Code lists Payment types.

Or information if invoice is credited.
Balance Invoice balance, i.e. including a possible payment, or partial payment. (Balance = Amount for payment - Paid)
Payment status Information on payment status; in case of settled invoice its settlement date is displayed.

Counted overpayment Information on invoice overpayment, e.g. if client paid more than amount due.
icon print btspicon lupa Opens/saves invoice for later print or display (in pdf format).
icon lupa zaloh Issued invoice is a proforma invoice.

icon email2 Send invoice to client’s email.

icon email dis Invoice was already sent, hovering over it displays sent date. You may also re-send it here.
Detail Detail of issued selected invoice. Various buttons for editing/sending an invoice are displayed base on its status (unpaid/paid, or credited). So you have to differentiate between detail of unpaid and paid invoice, or another status.

 

Client Cash Payments

icon pdf1 It displays a list of client’s payments with an option to print/save on the disc.
icon email2 Send a list of payments via email.

Document number Cash receipt number
Payment Date Payment receipt date
Payment received by The user that received a given payment
Invoice group

Invoicing Settings Invoice group

Each client belongs to a certain invoice group which represents provider´s company. If you are one company, one invoice group is sufficient. Some ISP´s compose of more companies, hence more invoice groups for each company. Each invoice group has its own logo and stamp for invoices. Also, all data such as numerical series, invoicing, statistics or clients are kept separately. Each invoice group must have its own numerical series.

Total incl. VAT Payment amount
icon print btspicon lupa Open/save a cash receipt - print or display (pdf)

Select form of cash receipt in Invoicing Settings General, ID hotovostni_doklad. The receipt consists of 2 identical parts, one of which you keep for yourself and the other one you give to the customer. The options are:

standard cash receipt simple cash receipt
icon email2 Send a cash receipt.
Detail An option to edit a cash receipt

 

Payments

Client’s non-cash payments, or counted overpayments.

icon pdf1 It displays a list of client’s non-cash payments with an option to print/save on the disc.
icon email2 Send a list of non-cash payments via email.

Payment Date Payment receipt date
Accepted The user that processed a given payment
VS Payment variable symbol
SS Payment specific symbol
Amount Payment amount
Payment Type Payment type
Account number The bank account number from which the payment was made
icon lupa It displays bank account statement with a respective payment among others. You can work with payments from the statement; identical to Import bank statements

Send invoice

 

Templates

Define email templates in Settings Other E-mail templates.

Or you can send an individual email without pre-defined template.
Subject You can define it in templates, or change it here.
Email Email is pre-filled automatically from Client card. You can change it here.
Mark Invoice as Sent

  Selected
   Not selected


When invoice is marked as sent, it is excluded from other invoices that are intended for bulk sending.

File Outgoing invoice is automatically attached, or use this option to attach more files.
Email body You can use plain text or HTML format for email text. Formatting a text is similar to common text editors.
Send SMS You can also send an alert SMS along with the email.
SMS template

Define SMS templates in Settings Other SMS templates

Or you can send an individual SMS without pre-defined template.
Text of SMS Length of one SMS is 160 characters. You may also use system variables.

Accepting Cash Payment

karta klienta fakturace hotovostni platba

Enter Payment Click on each row for which client makes payment. If a row stands for invoice it can be paid partially by inserting different amoutn.
Insert into Cash book?

  Selected
   Not selected


Adding to Invoicing Cash Book
Note Note on cash payment
Additional items Cash payments may be followed by sale of some goods, e.g. client is in your shop and purchases UTP cable.
Cash Receipt Number Cash receipts are numbered automatically, you will be able to modify cash receipt number only if ID hotovostni_doklad_rozdeleni = 1 (Invoicing Settings General).
Add to credit If payment exceeds current debt exceeding amount is added to client credit, i.e. overpayments .
Issue date Issue date of cash receipt. Current date is set by default, you can change it.

 

Accept - payment is saved - Payment accepted icon printPrint Receipt icon lupaShow Receipt is displayed in the upper part of the screen.

Select form of cash receipt in Invoicing Settings General, ID hotovostni_doklad. The receipt consists of 2 identical parts, one of which you keep for yourself and the other one you give to the customer. The options are:

standard cash receipt simple cash receipt

Payment will not be listed in Client's Cash Payments.

VAT missing on a cash receipt

If the client pays for the invoice in cash, VAT tax is not stated on the cash receipt. VAT is not given for a simple reason - the tax is stated right on on the issued invoice. If VAT were stated also on the cash receipt, the client might enter it among their expenses and this would be incorrect.

Detail of cash payment

ISPadmin - Client management

icon money acceptShow detail Opens/saves cash receipt for further print or display (pdf)

Select form of cash receipt in Invoicing Settings General, ID hotovostni_doklad. The receipt consists of 2 identical parts, one of which you keep for yourself and the other one you give to the customer. The options are:

standard cash receipt simple cash receipt
icon money acceptUpdate client's address If client changes invoicing data after receipt has been issued, update data in Client card and use this option to reflect the changes on cash receipt. This will not issue a new cash receipt, it only modifies the existing one.
icon money acceptEdit Issue Date Confirm it to modify date on cash receipt. In case the cash receipt is modified, settlement date on all invoices paid by this cash receipt will be modified as well.
icon money acceptCancel payment If you wish to cancel issued receipt press this button to do so, and insert cancel payment reason.

History of payments

It displays history of a cash receipt.

Invoice details

ISPadmin - Client management

pdfShow invoice Opens/saves invoice for later print or display (in pdf format).
money acceptPay in Cash Insert payment for not settled invoice.

icon addIssue a credit note You can issue a credit note for both, paid and unpaid invoice.

icon delete invoiceCancel invoice Cancelling of issued, unsettled invoice. You have to state a reason.
editEdit invoice Use it for modification or deletion of one or more items on invoice. You will be able to modify invoice until it has been paid.

editUpdate client's address If client changes invoicing data after invoice has been issued, update data in Client card and use this option to reflect the changes on invoice. This will not issue a new invoice, it only modifies the existing one.
editEdit date on invoice An option to modify issue date, due date, and taxable date on issued invoice. If a client is not able to settle invoice in due date but promises to pay it later, you may extend due date by a certain number of days. Confirm this to make the change on invoice.
  Issue invoice copy Issue a new invoice where invoice data from copied invoice are used.

icon delete invoiceCancel payment of invoice

If you wish to cancel payment on invoice press this button to do so, and insert reason for cancelling the payment. Invoice status will change from “Paid” to “Unpaid” by cancelling it, and you will be able to modify invoice, e.g. make a new payment.

You can cancel a cash payment provided that payments have not yet been sent in Invoicing Cash box. If payments are sent you have to make a correction tax document for an invoice.

money acceptInclusion of overpayment If client has overpayment you may use it to pay for issued invoice or its part. Total client overpayment is and Total client undercharge on invoice is are displayed along with inclusion date.
icon email2Reminder by E-mail It enables you to issue a reminder for a certain invoice. You can charge the request individually. A prerequisite for display of this button is to have unpaid invoice after due date. You can use template from Invoicing Settings Templates Reminders.
  Confirm the credit note Confirmation of credit note; paid amount will be given back to bank account.
icon delete invoiceDelete confirmed credit note Deleting may cause a gap in the invoice numerical series!
icon email2Send Invoice by e-mail Send issued invoice

icon check okMark Invoice as Sent

  Selected
   Not selected


When invoice is marked as sent, it is excluded from other invoices that are intended for bulk sending.

alert iconInvoice export into POHODA (CZ only) Invoice gets exported from the system for insertion into accounting SW.

icon editConvert invoice It enables you to transfer invoice to another client in the system. It will display a list of all clients which you can search by name. Invoice will be stored with new address details when you press Save.

 

Payments

It displays a history of invoice payments.

Payment Type Type of payment, e.g. Cash payment, Overpayment (inclusion of overpayment)
icon lupa It displays cash receipt.

 

history

Events in invoice history. All events, such as payment, credit note are recorded here.

 

Log of Sent e-mails

History of sent emails of invoice. You can read status of sent email (Sender Status), or Recipient Status from sender/recipient server logs. This way you will be able to identify what happened with email.

Return of overpayment

Return overpayments in cash

Enter amount, select   In Cash and add Note (e.g. reason for refund). Press Save. Record is saved in Overpayment Refund History. Use icon print or icon pdf1 to print/display Cash Expense Receipt.

 

Return overpayment to bank account

Enter amount, select   Bank Account (The system automatically fills in bank account number from Client Card, and also proposes bank account numbers used for payments of invoices in the past.) and add Note (e.g. reason for refund). Press Save. Record is saved in Overpayment Refund History. Bank account transfer needs to be done manually or using Bulk order function.

 

You can delete saved overpayment with icon delete btsp.
All overpayments are filed in Invoicing Overpayments Returned.

Add pending items

ISPadmin - Client management

Create a pending item and review those already created. Pending items are often used for invoicing scheduled interventions and reminders, or other services which are not invoiced regularly. Review not invoiced pending items in the entire system in Invoicing Overviews Pending Items.

Add pending item

Choose template By doing so, requested data are pre-filled. This way adding a new row as pending item will be both unique, and correct. Define templates in Invoicing Settings Templates Pending Items. If you don´t use templates, or desired item is not defined you have to fill in the following data manually.
Title Item description
 VAT rate Item VAT rate; rate from Invoicing Settings General, ID dph is set by default.
Unit type Type of unit, e.g. hour, pcs.
 Quantity Number of item units
 Price/Unit excl. VAT Price per item excl. VAT The system will calculate the next 3 fields automatically.
Accounting codes

Application of items for needs of double-entry bookkeeping. Set it up in Invoicing Settings Accounting.

Billing from

Initial date of invoicing the service/item. Usually it is left unchanged (i.e. current date is used), the first invoice is issued at next invoicing. (Invoicing Invoices). If you move the date forward, the first invoice will be issued following this date.

icon info2 You may use Internet system variable $BILL_FROM$, which uses this date. Use for e.g. contract templates when a specific service is selected.

Press Save to add the item. It will be displayed in Uninvoiced items where you can modify it.

icon edit Edit item
icon delete btsp Delete item
  Copy item data to new item

 

alert icon  If client pays regular invoices using permanent bank order, pending items on invoice may stay unnoticed and an invoice unpaid. That´s why you´d better issue a standalone invoice for the intervention (Invoice Pending Items).

 

Creating a standalone invoice

 

Creating a standalone invoice


The creation of standalone invoice is divided into these parts:

 

Invoice header


Basic set up for issuing an invoice.

Supplier

Client invoice group is pre-filled automatically. You can change it here.

Payment method

Client´s payment option Set payment options up in Invoicing Settings Code lists Payment types.

Reverse charge When you check this box, only reverse-charge services will be displayed in Invoice services section.

Create a pro forma invoice Invoice is issued as a pro-forma one.

Mark Invoice as Sent

  Selected
   Not selected


When invoice is marked as sent, it is excluded from other invoices that are intended for bulk sending.

Send invoice by Post

You may charge sending via regular mail using a fee from Invoicing Settings Code lists Payment Types.
If you set the fee > 0, each invoice will contain an item Send an invoice by post. If the fee = 0, the item is not added.
The fee may be set individually for a client in Client card (Invoicing data - Individual price).

If regular post option is set, each issued invoice is included into a printing queue.

Invoice number (var.symbol) Invoice ID from a specific numerical series. This is a very important field for future issuing of invoices. You may opt for either a variable or specific symbol to be used for numbering.

You may swap variable and specific symbols. Set it up in Invoicing Settings General, ID vs_ss_exchange.


Issue date Current date is pre-filled. You may select a different one.
Taxable date

Date for VAT payer, who makes taxable payments, on which he is oblige to declare VAT at output, and conversely, when the payer, who accepts taxable payments, is entitled to VAT deduction.

Due date

Maturity of an invoice. Set it up in Invoicing Settings General.


Or change it to your needs.

 

Invoice services


Select month(s) for invoicing services. Check the moth(s) one by one, or check year box to select all available months.
Service suspension period is disabled for invoicing.

 

Pending items on invoice


If client has pending items to be invoiced, you may invoice them here. Select some/all of them to be invoiced.

 

Other items on invoice


Add other items to invoice. Click on + or - to add/delete items.

 Items template You may add other items to invoice by selecting a template. (Define it in Invoicing Settings Templates Invoice Templates).
Title Item description
Unit type Type of unit, e.g. hour, pcs.
VAT rate % Item VAT rate; rate from Invoicing Settings General, ID dph is set by default.
Quantity Number of item units
Price/Unit incl. VAT Price per item including VAT The system will calculate the next 3 fields automatically.
Accounting codes

Application of items for needs of double-entry bookkeeping. Set it up in Invoicing Settings Accounting.

Reverse charge If reverse charge is checked in Invoice header, you have to select the right code here.

Total
Invoice total amount is rounded based on settings in Invoicing Settings General, ID price_rounding.

Edit invoice

 

Modify an invoice changing the following:

Title Item description
VAT rate % Item VAT rate; rate from Invoicing Settings General, ID dph is set by default.
Unit type Type of unit, e.g. hour, pcs.
Count of piece Number of item units
Price/Unit excl. VAT Price per item excl. VAT The system will calculate the next 3 fields automatically.
Accounting codes

Application of items for needs of double-entry bookkeeping. Set it up in Invoicing Settings Accounting.

Reverse charge

Other items on invoice Use + or - to add / delete invoice items.
Addition Optional description

Issue a credit note

opr dan dokl 2

 

Here you can create a credit note for an already issued invoice. You can change the following:

 

Selection of relevant invoice items Check the relevant invoice items

  Selected
   Not selected

Quantity Change the quantity of those invoice items.
From-To Set the start and end date for those items. For book-keeping reasons, it is recommended that you use the start and end date of a given invoicing period.
Add to credit In case of partial settlement of invoice, you may add a certain amount to the client's credit.
Issue date Credit note issue date
Reason for issuing credit note. This field must be filled out.
Confirm credit note now If this box is checked, the credit note is confirmed in the process of its creation.
The money will be refunded to the account The bank account number to which the amount in question is to be sent

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