×

Warning

JUser: :_load: Unable to load user with ID: 43

Internet Statistics

ISPadmin - Správa klientů

It displays information on Internet service, incl. transferred data graph. From this part of the client card, you can read out the technical details about the assigned service, about the tariff rate which the client uses, and from the detailed transmitted data graph with a year-long history.

   Show deleted services
Displays all information as below for deleted services also.
Service name

It helps identify services of the same category (e.g. Internet) of one client. No need to use it if a client has only one service of the same category.

Client´s IP address

IP address under which the client is stored in the system, i.e. routerboard wlan interface address (routed network) or wi-fi PCI card address (bridged network). ISPadmin automatically offers the first free IP within address range on a given router.
Set public IP ranges in Settings Code lists IP ranges.

When client´s IP address is filled in, it is then entered into Mikrotik. Failing which IP address from DHCP pool is used by Mikrotik. Framed-IP-Address attribute is created.


Click on IP address to run a PING (10 packets of 1472 B), by which you can immediately test connection status of the client.
Click on Open to display device web administration interface. You can set the target port (80, 8080, 8088, etc.) in the service detail.
 Client´s MAC address

MAC address of client´s wlan interface. The system automatically loads MAC addresses once an hour. If you have activated firewall MAC filter and you connect a new client, you do not need to fill in client´s MAC address. In this case, ISPadmin enables the client in firewall and when the client is connected, it will read his MAC address from ARP table, and stores it. IP address is then linked to MAC address and locked.
MAC address must be filled in case you use Wireless MAC filter. You must enter MAC address of client´s router prior to the installation, otherwise the client would not be able to connect to AP.
You allow the client to connect with this MAC address only. Calling-Station-ID attribute is created.

 Download Download data speed as per assigned tariff of the service
Upload Upload data speed as per assigned tariff of the service
Basic speed

Download / Upload speed according to the tariff, or individual settings of the service prior to FUP application.

 Tariff Selected tariff as defined for the service. Related items, such as Download/Upload Speed, Price, Tariffs description on invoice are filled automatically.
Not listed is displayed in case of individual settings.
Router

A device which is connected to the client. Set up routers in Hardware Routers All

■ online
■ offline


Click on router name to run a PING.
Access point

Access point is wireless card of a router through which the client accesses your network. Set up access points in Hardware Routers All, Settings - Connect. points.

In global settings - Settings Syst.settings General, ID auto_assign_access_point, you can turn on automatic allocation of access point to Internet service. The function detects an Internet service without access point, yet with allocated MAC address. The MAC address is searched for on all routers with defined access point and active registration for WiFi card. If a match is found, the system automatically assigns it to Internet service, and save the information to log.

End device

Type of end device installed at client´s. Set it up in Hardware Settings End devices.

IP address of end device is to be entered only if a client has HW equipment which works in bridge mode. This means that the client has 2 IP addresses. This is the address of the end device (CPE) provided by an ISP which, for instance, serves for reception of WiFi signal, and it is located on an antenna pole. The IP address serves for accessing this device and for its management.

Click on Open to display device web administration interface. You can set the target port (80, 8080, 8088, etc.) in the service detail.
Client end device

Type of end device installed at client´s. Set it up in Hardware Settings End devices.


Click on Open to display device web administration interface. You can set the target port (80, 8080, 8088, etc.) in the service detail.
Data per month Transferred data - download/upload - per month. Click on the value to display a list of transferred data.
Reset FUP counter clears current month´s statistics.
Price

Invoiced price per month base on selected tariff, or individual price.

 Loyalty discount

Discount added to the service.

 
Flat rate

Amount added to the monthly fee.

Service address

Home or installation address. Installation address is displayed by default, if it differs from domicile. Installation address is set for each active service.

Telephone, Mobile

Mobile phone number used for communication with the client. If you use an SMS gateway, SMS will be sent to this number.

Phone number used for communication with the client.

E-mail

Main client´s email.

Connected from

Client´s connection date, or date when service was added.

Contract valid to

Date until which the client is obliged to use the service.

Inserted By

Administrator´s account name which has assigned Internet service to the client.

Last change

Date and time of last update of Internet service.

Note

Note to the service (Active services), please distinguish from client note in Client card.

FUP start Beginning of FUP-restricted service
FUP end End of FUP-restricted service
FUP data Transferred data of FUP-restricted service.
FUP active to End of FUP-restriction, if active.

Other IP addresses
Client´s other IP addresses

Graphs of transferred data
Client´s statistics of transferred data as per current day. Click on graph image to display detail statistics per day / week / month / year.

PING statistics

Client´s PING statistics as per current day. Click on graph image to display detail statistics per day / week / month / year.

WiFi signal statistics
Client´s WiFi signal as per current day. Click on graph image to display detail statistics per day / week / month / year.

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Adding/Editing invoice group

Invoice group set-up Name The internal name of a given invoice group...

Invoice period, floating period

The options are: not invoiced, monthly, bimonthly, quarterly, half-yearly, and y...

Generating reminders

Reminders are automatically generated every day at the time set in the reminder_...

Proforma invoices

Proforma invoice is a non-fiscal document. It is merely an instruction for the c...

Introduction to invoicing

Here you will find basic settings for you to start using Invoicing module. Gene...

Change of numerical series for Invoicing

Typically, you would need to change a numerical series for Invoicing on New Year...

Export of invoices

You may export invoices into your accounting software if it is supported by I...

Invoice logo/stamp

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new gro...

Can we have multiple IBAN codes for an invoice group?

No. One IBAN equals one invoice group. You cannot have more IBAN codes for on...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

How to issue invoices in foreign currency

If you want to issue invoices in foreign currency you can do so in a few ways...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

Invoice due date functionality

Standalone Invoice (index.php?option=com_content view=article id=1202:creating-a...

Invoice layout modification

You cannot change invoice layout. You can only change the following (Invo...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

How to add overpayment into client´s credit

Let’s assume you use FIO bank. Go to InvoicingBankFIO to display all incoming...

Does ISPadmin support the PayU payment gateway?

No, the PayU payment gateway is not supported by ISPadmin.

Currency not exported

Currency is loaded from invoice group set up. You have to set up currency for...

Invoice items are not in the same language as my ISPadmin

You may define your own descriptions of invoiced items in SettingsActive service...

A credit note issued, yet the invoice is still marked as "unpaid".

When viewing a particular credit note, you have to use the Confirm the credi...

How to set the description of a pending item on an invoice

Go to Settings Syst. settings Inventory. In the Description of pending items ...

How to set the invoicing period for the VoIP service

In Settings Syst. settings General in the voip_offset item, you can state tha...

Import of CSV bank statement files to ISPadmin is not working

If you cannot import a CSV file from your bank to the ISPadmin system, check ...

How to set invoice numbering

On this page, you can find out how to appropriately and correctly set invoice...

Where to set the email address from which invoice emails are sent?

Invoice emails are sent from the email address that you have entered on the c...

How to use one client payment to settle multiple invoices

In Invoicing Bank, you can now settle more than one invoice at once (There is...

Payments from bank emails have not been imported and matched.

Check whether there are bank emails in the Invoicing Bank E-mail tab. If ...

Calculation of VAT on invoices

VAT is calculated for each individual invoice item. It is always rounded to 2...

How to modify the text on an invoice

You can change the descriptions of items on an invoice in SettingsService Gro...

Configuring your PayPal account

In order to have your PayPal-payments matching functional, each individual paym...

CSV format for payment import

Column 1 SS (Specific symbol) Column 2 Note Column 3 VS (V...

«
»

CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic