×

Warning

JUser: :_load: Unable to load user with ID: 43

JUser: :_load: Unable to load user with ID: 40

Invoice details

ISPadmin - Client management

pdfShow invoice Opens/saves invoice for later print or display (in pdf format).
money acceptPay in Cash Insert payment for not settled invoice.

icon addIssue a credit note You can issue a credit note for both, paid and unpaid invoice.

icon delete invoiceCancel invoice Cancelling of issued, unsettled invoice. You have to state a reason.
editEdit invoice Use it for modification or deletion of one or more items on invoice. You will be able to modify invoice until it has been paid.

editUpdate client's address If client changes invoicing data after invoice has been issued, update data in Client card and use this option to reflect the changes on invoice. This will not issue a new invoice, it only modifies the existing one.
editEdit date on invoice An option to modify issue date, due date, and taxable date on issued invoice. If a client is not able to settle invoice in due date but promises to pay it later, you may extend due date by a certain number of days. Confirm this to make the change on invoice.
  Issue invoice copy Issue a new invoice where invoice data from copied invoice are used.

icon delete invoiceCancel payment of invoice

If you wish to cancel payment on invoice press this button to do so, and insert reason for cancelling the payment. Invoice status will change from “Paid” to “Unpaid” by cancelling it, and you will be able to modify invoice, e.g. make a new payment.

You can cancel a cash payment provided that payments have not yet been sent in Invoicing Cash box. If payments are sent you have to make a correction tax document for an invoice.

money acceptInclusion of overpayment If client has overpayment you may use it to pay for issued invoice or its part. Total client overpayment is and Total client undercharge on invoice is are displayed along with inclusion date.
icon email2Reminder by E-mail It enables you to issue a reminder for a certain invoice. You can charge the request individually. A prerequisite for display of this button is to have unpaid invoice after due date. You can use template from Invoicing Settings Templates Reminders.
  Confirm the credit note Confirmation of credit note; paid amount will be given back to bank account.
icon delete invoiceDelete confirmed credit note Deleting may cause a gap in the invoice numerical series!
icon email2Send Invoice by e-mail Send issued invoice

icon check okMark Invoice as Sent

  Selected
   Not selected


When invoice is marked as sent, it is excluded from other invoices that are intended for bulk sending.

alert iconInvoice export into POHODA (CZ only) Invoice gets exported from the system for insertion into accounting SW.

icon editConvert invoice It enables you to transfer invoice to another client in the system. It will display a list of all clients which you can search by name. Invoice will be stored with new address details when you press Save.

 

Payments

It displays a history of invoice payments.

Payment Type Type of payment, e.g. Cash payment, Overpayment (inclusion of overpayment)
icon lupa It displays cash receipt.

 

history

Events in invoice history. All events, such as payment, credit note are recorded here.

 

Log of Sent e-mails

History of sent emails of invoice. You can read status of sent email (Sender Status), or Recipient Status from sender/recipient server logs. This way you will be able to identify what happened with email.

System back-ups

ISPadmin has an automatic data back-up functionality. It is possible to store...

MySQL database

Restart of MySQL service /etc/init.d/mysqld restart Recovery of database...

ISPadmin update

Switch to new system version using the following command from command line (logi...

Postfix mail server

By default, the SMTP server is configured in the way that it is only possible...

System Variables

System variables are used for replacing items such as client's name, address,...

System migration

The information contained in this manual pertains to the migration of ISPadmin ...

Emails cannot be sent because of their size

Check and modify the settings of the following parameters: upload_max_f...

Ramdisk and RRD backup-data restoration

More on RAM disk here (index.php?option=com_content view=article id=508:4-11-bet...

HTTPS Certificates

These are instructions on how to create and set up trustworthy certificates (h...

Crashed table repair

these instructions (index.php?option=com_content view=article id=1284:system-bac...

Moving graphs to RAMDISK

The main usage load for disks, on which the system is installed on, is the gener...

Forgotten root password

You can try two ways: First procedure 1. Insert installation DVD of ISPa...

Text editors

Nano text editor is always used in this documentation. If you don’t...

Linux update

For reasons of compatibility and availability of future versions of ISPadmin,...

ISPadmin serving as SMTP server

By default, the SMTP server is configured in the way that it is only possible to...

Cache-only DNS server

Caching-only is ready after installation of ISPadmin. It is sufficient to use IP...

Technical support status cannot be verified

If technical support cannot be verified, most likely it is due to DNS malfunc...

Administration of running processes

We recommend using htop program for easier monitoring of running process inst...

Timezone settings

"Europe/Prague” timezone is set by default. To change it, do the following:...

IPv6

ISPadmin does not currently support IPv6, it only supports IPv4. It is, of cours...

Configuration / update of IP Address

A) Temporary setting of IP address (until next Linux restart).Just add the fo...

High CPU load of ISPadmin server

Run htop command from the Linux console to determine the problems. With this ...

ISPadmin operation behind NAT

If you have your ISPadmin located on private network and wish to access it from ...

Manual update

If the Error 404: Not Found message appears during an update, it will be necessa...

Inner/outer address on ISPadmin server

The system is typically connected to the network by one network card only. Both ...

Running service check

If you need to find out if a certain process is running use the following comman...

Error "Allowed memory size of ... bytes exhausted ..."

Fatal error: Allowed memory size of ... bytes exhausted (tried to allocate ... b...

What is the directory structure in /usr/local/script/ispadmin/rrd_data?

headend ipaccount modem routers snmp switches user_devices wifi

«
»

CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic