Technical support status cannot be verified

: 05 March 2016

Technical support status cannot be verified

If technical support cannot be verified, most likely it is due to DNS malfunction. In ISPadmin, DNS servers are located in /etc/resolv.conf. Check their accessibility and functioning, or enter different DNS servers, if needed.

nano /etc/resolv.conf

Malfunctioning web server could be another reason. Restarting it should resolve the issue:

/etc/init.d/apache2 restart

Another error example is that ISPadmin server cannot contact our server with updates on port 80. In this case, verify communication at IP 95.173.193.60.

Search	Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.
Breadcrumbs	This aid will make it possible for you to find out where exactly you are at the moment. If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are: in the Wiki documentation of the ISPadmin system in its English localization in the Client management section in the Clients tab in the Message board subtab in the Groups sub-subtab
Changelog	It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification.
Basic orientation	You will find a welcoming menu with basic instruction on trying / implementing / using below.
FAQ	Frequently asked questions along with most important procedures and settings are listed in FAQ section.
Colours	Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article.

Search

Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.

Breadcrumbs

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:

in the Wiki documentation of the ISPadmin system
in its English localization
in the Client management section
in the Clients tab
in the Message board subtab
in the Groups sub-subtab

Changelog

It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification.

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below.

FAQ

Frequently asked questions along with most important procedures and settings are listed in FAQ section.

Colours

Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article.

Technical support status cannot be verified

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