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Contacts

 

Enter Group Name, choose Notification type (E-mail, SMS, Push and Dashboard - more about notification types here.) and select Template (Settings Code lists Nagios Templates). As a next step, set the times when notifications are to be sent (by checking the relevant boxes). You can make use of the Check all/Uncheck all options.

Examples of how you can use notification groups:

  • The first group will be called Main administrators. Their task will be to maintain servers (MAIL, DNS, ISPadmin), backbone routers and VIP clients. The second group, Technicians, will then be able to maintain the rest of your routers and access points.
  • It might also be suitable to create several notification groups based on the areas covered by individual technicians. Thus, failure notifications will be sent to only those technicians that are responsible for the area in question (in this way, it is possible to keep travel time to a minimum).

If you click on a particular item in the Contacts column, a new page will appear where you can add new contacts. Complete the form. The fields in the form will differ based on the notification type you have chosen.

System Variables

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Is it possible to set a specific speed for IPTV service?

No, it is not possible. You cannot set up special speed profiles for the IPTV...

How to set the description of a pending item on an invoice

Go to Settings Syst. settings Inventory. In the Description of pending items ...

How to set the invoicing period for the VoIP service

In Settings Syst. settings General in the voip_offset item, you can state tha...

Contract templates

You can create your own contract templates in system variables (index.php?option...

Expiring contracts

Fixed-term contracts only Settings Other E-mail: Create a template an...

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