Clients
In this section, you can set up the following things:
Service type
Type of client connection, e.g. WiFi 5GHz, RADIUS. Set up client type in Settings Code lists Clients Service type
+ Add new type
Enter Title and choose one of the following options from the Statistics drop-down menu:
- Cabel - an Internet connection through a cable modem (CMTS)
- WiFi - an Internet connection through Wi-Fi in 2,4, 5 and 10 GHz bands
- FTTB - an Internet connection through FTTB - a combination of an optical network and a LAN network (e.g. Ethernet)
- FTTH - an Internet connection through FTTH - a optical cable right up to a particular client’s home
- ---- - the selected service type will not be included in the statistics
You can find the client statistics for different types of connections in Statistics Client stat. By connection.
The WiFi service type is part of the system and cannot be deleted.
Client groups
Each client can belong to a group. Examples: Company Employees, VIP etc. Set groups in Settings Code lists Clients Client groups
+ Add new group
When adding a new group, you can choose the color that will be displayed in the overview of clients for a given group.
Only such a group can be deleted that contains no clients (the Count of clients column).
Client status
Client´s status. You may sort clients by this status. Examples: Connected, Disconnected, Restricted, Normal, Gamer, Downloader, Spammer, Dodger. Set status in Settings Code lists Clients Client status
+ Add status
Enter Status (description) and the color that will be displayed in the overview of clients for a given client status.
Send report: the system will send an overview of clients with a given status to the set email address if the status has been assigned to them for the set number of days or more (theSend Report field). The system will check once a day whether there are clients that fulfil this condition. Those clients that have already been included in a report with a given status will not be included the next day. This function is good, for example, for keeping track of new installations. Before an installation, a client is assigned the Installation status. If this status is not changed to Installed, a report will be sent and you can then look into why a given technician did not carry out the installation when they should.
You can delete only such a status that is not assigned to any clients.