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Changelog 4.10 beta2

SCHEDULING

  • Fixed some reported bugs.
  • In a task calendar it is possible to display list of unspecified tasks. Sorted by long-term tasks at first and below them are displayed other unspecified tasks for particular day sorted by insert day.
  • Now it is possible to re-open even already closed task if there is correct authorization for scheduling part assigned to a particular administrator / technician. Editing task is saved to a history log.

Changelog 4.11 beta1

SCHEDULING

  • In the tabs "Scheduling / Overview" and "Client card / Information / Scheduled interventions" is an overview of scheduled tasks. Each technician is able to see all tasks, they only differ in who is able to edit and delete a specific task.
  • Now it's also possible, for technicians with the lowest permissions in scheduling, to set the ability to change technicians on existing tasks. The Configuration is set in Administrators Settings, with the check box "Cange technician task"
  • If in tasks a assigned technician is removed, the technician is informed, via E-mail, that the task was cancelled. The E-mail is automatically sent, if the technician has set a valid E-mail address. The Subject of the E-mail can be set in the tab "Settings / Syst. setting / Scheduling" with the key "planning_email_subject_unassign"
  • While saving a task in scheduling it's possible to send information of the task via email to the clients. In the tab "Settings / Syst. settings / Scheduling" there it is possible to set the subject with the key "planning_email_subject_ticket_to_client" and it will be automatically completed with the ID of the Task. This E-mail can be sent with each change in tasks by clicking "Send ticket to Client" in the edit Tasks.
  • While adding and editing tasks it is now able to save up to 5 people at once.
  • In the tab "Scheduling / Overview" last applied filters are saved and used after the page reloading.
  • In the tab "Scheduling / Overview" it is possibility in the Calender, to click on a month to display tasks only for that specific month.
  • In the tab "Client card / Information / Scheduled interventions" filters are not saved and after the page reloading there are no before used filters applied

Changelog 4.13 beta1

SCHEDULING

  • Now it is possible to set a default number of minutes for the task solution time. It can be set in the tab Settings Syst. settings Scheduling by the key planning_default_task_solution_time_minutes. Once a date is selected, the solution time is automatically calculated and set to the given setting.
  • When adding a task, below every selected technician, a table with his current workload for the day is now displayed. It also displays overlapping tasks and the time interval of each task. On mouse over the detail of a task is displayed.

Changelog 4.15 beta1

  • New added link for task details in emails that inform about changes in tasks.
  • In the tab Scheduling Calendarnew Settings added to the left menu. The settings only apply to this tab. In this tab it is possible to turn the displaying of finished tasks on/off and it is also possible to set the order of none specific tasks.

Changelog 4.22 beta2

SCHEDULING

  • New rights were created in Settings Administrators Administrators in Scheduling section:
    • Allow task completion
    • Allow task opening: Opening of closed tasks
  • You may now re-schedule tasks with unspecified time in Other Tools Scheduling.

Changelog 4.19 beta1

 

SCHEDULING

  • Button Delete task has been removed from task edit pane due to the new administrator rights. A new button Delete has been added to Scheduling Calendar when you hover over a task.
  • Emails with tasks from Scheduling now contains a direct link to a client. Click on client's name to follow the link. You have to have ID ispadmin_server correctly set up in Settings Syst. settings General.

Changelog 4.24 beta1

Scheduling

  • A new column - Estimated time - has been added to the Scheduling Unscheduled tab. You can specify how long individual unscheduled tasks are supposed to take.

 

System Variables

Read more ... (index.php?option=com_content&view=article&id=1380&...

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Get API key You have to get an API key in order to be able to start using Go...

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This often happens if you change administrator account parameters in Settings ...

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Add/control administrator accounts in Client card / History (index.php?option=co...

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No, it is not possible. You cannot set up special speed profiles for the IPTV...

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Go to Settings Syst. settings Inventory. In the Description of pending items ...

How to set the invoicing period for the VoIP service

In Settings Syst. settings General in the voip_offset item, you can state tha...

Contract templates

You can create your own contract templates in system variables (index.php?option...

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Fixed-term contracts only Settings Other E-mail: Create a template an...

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