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VoIP

VoIP service enables transmitting voice via computer network or another medium accessible for IP protocol. Telephony over the Internet, Intranet, or any other data connection is used.

 

 

Name The name of a given tariff as it appears in the system
Abbreviation The name that will appear on an invoice
Price incl. VAT Price incl. VAT per month The price excl. VAT will be automatically calculated based on the setting of the VAT rate in the dph key in Invoicing Settings General.
Accounting codes

Application of items for needs of double-entry bookkeeping. Set it up in Invoicing Settings Accounting.

Advance payment - Credit

Clients can make prepayments for a particular tariff.

If you check the box, the monthly amount you have entered will be deducted from the amount that a given client should pay for calls. If the amount this client should pay is lower that the prepayment amount, the full prepayment amount will be invoiced. In practice, that means that if the prepayment amount is 100 CZK and the amount that should be paid for calls is 250 CZK, a given client has prepaid 100 CZK and will be additionally charged 150 CZK. If the total call cost incurred by the client is only 50 CZK, they have prepaid 100 CZK and no further amounts will be charged.

If the box is not checked, the client always pays the prepayment amount + the full charge for calls made.

Opening Balance

If you migrate from an old system, or transferring a bigger amount of client...

Most common problems with FTP backups

It is advisable to activate copying of backups to FTP server. In worst-case s...

Database backup: Error 1044

Database backup is done under ispadmin user account. If this account lacks ad...

Size of daily backups and NETflow data

You can easily check the size of daily backups directly from: NETflow module ...

Import from IPEX

ISPadmin automatically imports call statements, not invoices. Access to an o...

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CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic