General
Service which is not included in one of the following: Internet, CATV, VOIP, DVBC, IPTV, Mobile. Nevertheless, it is a recurring service which is charged for, e.g. web hosting, network management etc.
| Show the Service details | Displays individual items of general service. |
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Prints an overview of clients with a general service. |
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Filter
Client list may be filtered by displayed criteria.
Fulltext search does not work in all fields due to server load. It only works in the important ones (e.g. name, street, city, Postcode code, company, phone number, client number, variable symbols, internal note etc.).
You may define a minimum number of characters to be entered by an administrator for a search to work. Define the limit for each administrator in Settings Administrators Administrators, parameter Limited clients´ search.
| Reset | Resets the filter to display all entries. |
All entries can be sorted by every displayed column. Click on column name to display the list by the requested column. Click once to sort in ascending order, twice for descending.
Columns
| Invoicing period | Defined in Active services, the options are: - No invoicing, |
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| Client number | Client´s number is stored in the database. It is a unique identifier which is further used in the system, hence its uniqueness. Client number is further used as variable symbol for invoices, and also as default login to client portal. |
| Client | Client´s first name and surname or company name. We strongly recommend to use Surname First name due to better sorting in case of bigger numbers of clients. |
| Client status | Client´s status. You may sort clients by this status. Examples: Connected, Disconnected, Restricted, Normal, Gamer, Downloader, Spammer, Dodger. Set status in Settings Code lists Clients Client status |
| Client group | Each client can belong to a group. Examples: Company Employees, VIP etc. Set groups in Settings Code lists Clients Client groups |
| Service name | It helps you to differentiate between services of the same category in a given client. |
| City | Home or installation address. Installation address is displayed by default, if it differs from domicile. Installation address is set for each active service. |
| Street | |
| Connected from | Client´s connection date, or date when service was added. |
| Total price | Invoiced total for all general services |
| Balance | Actual balance of client´s account. Positive number means an overpayment, and negative one is a debt. |
 Show on map |
Click on |
 Edit |
Service update in Client card. A new window is opened identical to adding new service. |
Monthly, 
Quarterly, 
Half-yearly, 
Annually