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This section provides an overview of records from individual parts of the ISPadmin system. You can set how long these records will be kept. You also have the option of deleting some of them.

 

 

This page provides an overview of records from individual parts of the ISPadmin system. You can find here information about new entries, changes to existing entries, deletion of existing entries and recovery of deleted entries. Available information differs from item to item.

 

There is a drop-down menu on the left side that allows you to choose which type of records you want to see.

 

Scheduling section Records of tasks, SMS messages sent to technicians and solutions
Clients section Records related to services in the Client card, notes and mass actions
System section Records of different types of SMS messages and emails sent by the system, of logins to the administrative interface and client portal, of the MAC addresses of individual devices, of documents, tariffs, alerts, the database and the server.
Hardware section Records of routers, switches, headends and devices connected to routers
Invoicing section Records of reminders and changes in the general settings of the invoicing module
Inventory section Records of newly added items in the inventory

 

You can perform a fulltext search on the individual lists: you enter a specific key word into the relevant field and then click on the Search button. If you want to return to the default state, click on Reset.

 

  When you click on this button, a drop-down menu will appear from which you will be able to choose which type of records specifically you want to view (new records, changes, deletions, recovered records). Sometimes only one option is available. At other times, more than one is available.

 

 

 

On this page, you can set how long records from individual sections of ISPadmin (Scheduling, Clients, System, Hardware, Invoicing and Inventory) will be kept. For every item from every section, the number of records that are in the system is given next to the description. You can enter the time period for which they will be kept (the number of days) into the field provided. You can save the settings by clicking on Save. If you want to delete all the records immediately, click on Delete now.

 

icon info2 For safety, this tab is off by default and you will have to enable it in Settings Administrators Administrators.

 

alert icon  Please consider which records are important for you and how long you want to keep them. We do not recommend deleting records of clients and routers, as well as records from the Client card too soon.

 

Subcategories

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Adding/Editing invoice group

Invoice group set-up Name The internal name of a given invoice group...

Invoice period, floating period

The options are: not invoiced, monthly, bimonthly, quarterly, half-yearly, and y...

Generating reminders

Reminders are automatically generated every day at the time set in the reminder_...

Proforma invoices

Proforma invoice is a non-fiscal document. It is merely an instruction for the c...

Introduction to invoicing

Here you will find basic settings for you to start using Invoicing module. Gene...

Change of numerical series for Invoicing

Typically, you would need to change a numerical series for Invoicing on New Year...

Export of invoices

You may export invoices into your accounting software if it is supported by I...

Invoice logo/stamp

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new gro...

Can we have multiple IBAN codes for an invoice group?

No. One IBAN equals one invoice group. You cannot have more IBAN codes for on...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

How to issue invoices in foreign currency

If you want to issue invoices in foreign currency you can do so in a few ways...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

Invoice due date functionality

Standalone Invoice (index.php?option=com_content view=article id=1202:creating-a...

Invoice layout modification

You cannot change invoice layout. You can only change the following (Invo...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

How to add overpayment into client´s credit

Let’s assume you use FIO bank. Go to InvoicingBankFIO to display all incoming...

Does ISPadmin support the PayU payment gateway?

No, the PayU payment gateway is not supported by ISPadmin.

Currency not exported

Currency is loaded from invoice group set up. You have to set up currency for...

Invoice items are not in the same language as my ISPadmin

You may define your own descriptions of invoiced items in SettingsActive service...

A credit note issued, yet the invoice is still marked as "unpaid".

When viewing a particular credit note, you have to use the Confirm the credi...

How to set the description of a pending item on an invoice

Go to Settings Syst. settings Inventory. In the Description of pending items ...

How to set the invoicing period for the VoIP service

In Settings Syst. settings General in the voip_offset item, you can state tha...

Import of CSV bank statement files to ISPadmin is not working

If you cannot import a CSV file from your bank to the ISPadmin system, check ...

How to set invoice numbering

On this page, you can find out how to appropriately and correctly set invoice...

Where to set the email address from which invoice emails are sent?

Invoice emails are sent from the email address that you have entered on the c...

How to use one client payment to settle multiple invoices

In Invoicing Bank, you can now settle more than one invoice at once (There is...

Payments from bank emails have not been imported and matched.

Check whether there are bank emails in the Invoicing Bank E-mail tab. If ...

Calculation of VAT on invoices

VAT is calculated for each individual invoice item. It is always rounded to 2...

How to modify the text on an invoice

You can change the descriptions of items on an invoice in SettingsService Gro...

Configuring your PayPal account

In order to have your PayPal-payments matching functional, each individual paym...

CSV format for payment import

Column 1 SS (Specific symbol) Column 2 Note Column 3 VS (V...

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