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Allowed Pages

 

On this page, you can add webpages that clients are allowed to access even when their service has been suspended. In this way, you can make exceptions for certain important servers. For example, you may allow access to your website so that clients can find all the necessary contact and payment details there. Or you may allow access to the websites of certain financial institutions. Those clients whose service has been suspended because they are non-payers can make an online payment through the website of their bank (even though access to other websites is blocked). If a given client pays their debts, the ISPadmin system will automatically allow them to access the internet.


alert icon Bear in mind that if you add certain links to an info page (for example, to the info page for clients with viruses, you add links to webpages with reinstall instructions or with rules for safe browsing or links to the websites of companies that should be able to help clients to eliminate the viruses), you have to add these to the list of allowed webpages.

 

You can add allowed webpages to the system by clicking on . Enter the name of a given page, its description and the IP address of the server. Finish the process by clicking on Save.

 

There is a table at the bottom of each info page that contains information about allowed webpages. The IP addresses of the servers entered here are allowed in the firewall, which means that access to them is not blocked.

 

Already existing allowed webpages can be icon edit edited or icon check ko grey deleted. When you delete one of the items, the corresponding firewall rule will be changed and access to the webpage in question will be blocked again.

icon info2 IP dle DNS column is automatically generated based on the domain name entered. This will help in cases when entered IP address ceased to be valid. Both IP addresses will be written to a router in case of any difference. The address is updated once a day.

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Adding/Editing invoice group

Invoice group set-up Name The internal name of a given invoice group...

Invoice period, floating period

The options are: not invoiced, monthly, bimonthly, quarterly, half-yearly, and y...

Generating reminders

Reminders are automatically generated every day at the time set in the reminder_...

Proforma invoices

Proforma invoice is a non-fiscal document. It is merely an instruction for the c...

Introduction to invoicing

Here you will find basic settings for you to start using Invoicing module. Gene...

Change of numerical series for Invoicing

Typically, you would need to change a numerical series for Invoicing on New Year...

Export of invoices

You may export invoices into your accounting software if it is supported by I...

Invoice logo/stamp

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new gro...

Can we have multiple IBAN codes for an invoice group?

No. One IBAN equals one invoice group. You cannot have more IBAN codes for on...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

How to issue invoices in foreign currency

If you want to issue invoices in foreign currency you can do so in a few ways...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

Invoice due date functionality

Standalone Invoice (index.php?option=com_content view=article id=1202:creating-a...

Invoice layout modification

You cannot change invoice layout. You can only change the following (Invo...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

How to add overpayment into client´s credit

Let’s assume you use FIO bank. Go to InvoicingBankFIO to display all incoming...

Does ISPadmin support the PayU payment gateway?

No, the PayU payment gateway is not supported by ISPadmin.

Currency not exported

Currency is loaded from invoice group set up. You have to set up currency for...

Invoice items are not in the same language as my ISPadmin

You may define your own descriptions of invoiced items in SettingsActive service...

A credit note issued, yet the invoice is still marked as "unpaid".

When viewing a particular credit note, you have to use the Confirm the credi...

How to set the description of a pending item on an invoice

Go to Settings Syst. settings Inventory. In the Description of pending items ...

How to set the invoicing period for the VoIP service

In Settings Syst. settings General in the voip_offset item, you can state tha...

Import of CSV bank statement files to ISPadmin is not working

If you cannot import a CSV file from your bank to the ISPadmin system, check ...

How to set invoice numbering

On this page, you can find out how to appropriately and correctly set invoice...

Where to set the email address from which invoice emails are sent?

Invoice emails are sent from the email address that you have entered on the c...

How to use one client payment to settle multiple invoices

In Invoicing Bank, you can now settle more than one invoice at once (There is...

Payments from bank emails have not been imported and matched.

Check whether there are bank emails in the Invoicing Bank E-mail tab. If ...

Calculation of VAT on invoices

VAT is calculated for each individual invoice item. It is always rounded to 2...

How to modify the text on an invoice

You can change the descriptions of items on an invoice in SettingsService Gro...

Configuring your PayPal account

In order to have your PayPal-payments matching functional, each individual paym...

CSV format for payment import

Column 1 SS (Specific symbol) Column 2 Note Column 3 VS (V...

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