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Basic system info and control

Password change

Change ISPadmin password in Password.

Information ribbon

  • It is displayed at all times and provides basic system and licence information, as well as main control buttons.

ribbon1

Latest Stable Version We recommend using stable versions only for beta versions are meant for testing new features.
Licence owner Name of subject who purchased ISPadmin licence
Logged user Currently logged in user

ribbon2

Total licences Amount of purchased licenses

Active Amount of currently used licenses
System updates to Deadline for provided system updates
Dashboard Link to Dashboard
language version Predefined language as set in Settings Syst.settings General, ID lokalizace. Click on flag to switch between language versions.
Wikipedia Link to this web with system documentation.
Logout Safe system logout.
Set up auto logout in Settings Syst.settings General, ID auto_logout.

Basic system information - login

  • Every time you log into ISPadmin you will see the following: Click on Continue to display Current changelog (it is displayed only once after its release).


ISP admin - Systémové informace

  • Upon login ISPadmin automatically checks the following items, and displays warnings, if applicable:
ISPadmin version You may turn on/off displayed Beta version in Settings Syst. settings General, ID show_beta_version. If newer version is found upon login information on update procedure is shown.
Check of default database passwords for
users root and ispadmin
If default passwords have not been changed instructions on how to do so is displayed.
Number of clients / licences Warning is displayed in case you have 10 licenses remaining, or less.
Unallowed frequency 5GHz bandwidth Define this warning in Settings Syst. settings General, ID check_5G_bands.
NetFlow data Only if NetFlow module is activated.
Collision of IP address and devices  
superCASH communication If superCASH is activated eventual communication error is shown.
VOIPex communication Again, eventual communication error is displayed only.
Backups encryption System checks if it is set.
Database corruption If database is corrupted, damaged tables are displayed with instruction on how to fix them.
Firewall System checks if it is set.
Disc capacity A warning is displayed if disc free space falls below value from Settings Syst. settings General, ID disk_usage_warning.
UBNT vulnerability alert It is possible to disable the UBNT vulnerability alert with the help of the show_ubnt_warning item in Settings Syst. settings General.
Big history database In Statistics History Settings, the system will highlight those records that are over the limit and you will be able to change the length of data retention setting.

 

More system information

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Adding/Editing invoice group

Invoice group set-up Name The internal name of a given invoice group...

Invoice period, floating period

The options are: not invoiced, monthly, bimonthly, quarterly, half-yearly, and y...

Generating reminders

Reminders are automatically generated every day at the time set in the reminder_...

Proforma invoices

Proforma invoice is a non-fiscal document. It is merely an instruction for the c...

Introduction to invoicing

Here you will find basic settings for you to start using Invoicing module. Gene...

Change of numerical series for Invoicing

Typically, you would need to change a numerical series for Invoicing on New Year...

Export of invoices

You may export invoices into your accounting software if it is supported by I...

Invoice logo/stamp

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new gro...

Can we have multiple IBAN codes for an invoice group?

No. One IBAN equals one invoice group. You cannot have more IBAN codes for on...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

How to issue invoices in foreign currency

If you want to issue invoices in foreign currency you can do so in a few ways...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

Invoice due date functionality

Standalone Invoice (index.php?option=com_content view=article id=1202:creating-a...

Invoice layout modification

You cannot change invoice layout. You can only change the following (Invo...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

How to add overpayment into client´s credit

Let’s assume you use FIO bank. Go to InvoicingBankFIO to display all incoming...

Does ISPadmin support the PayU payment gateway?

No, the PayU payment gateway is not supported by ISPadmin.

Currency not exported

Currency is loaded from invoice group set up. You have to set up currency for...

Invoice items are not in the same language as my ISPadmin

You may define your own descriptions of invoiced items in SettingsActive service...

A credit note issued, yet the invoice is still marked as "unpaid".

When viewing a particular credit note, you have to use the Confirm the credi...

How to set the description of a pending item on an invoice

Go to Settings Syst. settings Inventory. In the Description of pending items ...

How to set the invoicing period for the VoIP service

In Settings Syst. settings General in the voip_offset item, you can state tha...

Import of CSV bank statement files to ISPadmin is not working

If you cannot import a CSV file from your bank to the ISPadmin system, check ...

How to set invoice numbering

On this page, you can find out how to appropriately and correctly set invoice...

Where to set the email address from which invoice emails are sent?

Invoice emails are sent from the email address that you have entered on the c...

How to use one client payment to settle multiple invoices

In Invoicing Bank, you can now settle more than one invoice at once (There is...

Payments from bank emails have not been imported and matched.

Check whether there are bank emails in the Invoicing Bank E-mail tab. If ...

Calculation of VAT on invoices

VAT is calculated for each individual invoice item. It is always rounded to 2...

How to modify the text on an invoice

You can change the descriptions of items on an invoice in SettingsService Gro...

Configuring your PayPal account

In order to have your PayPal-payments matching functional, each individual paym...

CSV format for payment import

Column 1 SS (Specific symbol) Column 2 Note Column 3 VS (V...

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