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Templates

Here you can define what a notification will look like.

When entering the text/the subject of a notification, you can make use of system variables (displayed on the right side of the page).

A given template can then be used in the following two ways:

  • Outage notification: It is used when a device is DOWN/UP.
  • Critical PING notification: It is used when there is a problem with packet loss rate.

You can set a particular template as the default one by clicking on icon check ko if you have not already chosen another template for a given group.

How to display client portal login credentials on an invoice

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new group)...

How to change graphics of client portal

4 pre-defined templates are available in ISPadmin after its installation. Defaul...

Client cannot log into client portal

If a client fails to log into the client portal, these are the possible scenario...

Where can clients find their invoices?

In the Client portal in the Invocing section In their mailboxes (if their ...

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