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Cancellations

 

On this page, you can see a list of all contract terminations.

 

Filters and fulltext search

 

You can filter the list based on the following parameters:

 

  • Cancellations date FROM - TO:  Choose dates from the pop-up calendar.
  • Cancellations start FROM - TO: Choose dates from the pop-up calendar.
  • Service type: Choose a service type from the drop-down menu.
  • Invoice group: Choose an invoice group from the drop-down menu.
  • Submission method: Choose a submission method from the drop-down menu.
  • Location: Choose a location from the drop-down menu.
  • Reason of Cancellation: Choose a reason for contract termination from the drop-down menu.

 

Further, you can make use of the fulltext search feature. Enter a search term into the relevant field and click on Search.

 

You can return to the default state using the Default button.

 

Overview of contract terminations

 

The overview itself contains the following information:

 

  • A list of notes added to a given contract termination: If there is a + symbol in the second column, it means that there is at least one note added to a given contract termination. If there is no such symbol, it means that there is not a single note added to a given contract termination. When you click on the symbol, all relevant notes will displayed. You can icon edit edit or icon delete btsp delete them..
  • Client name: If you hover over a client’s name, basic information about this client will appear in the pop-up window. If you click on a client’s name, you will be redirected to their Client card.
  • Client address (City + Post code / Postcode code + Street + House number)
  • Service type
  • Service name
  • Submission date
  • Cancellation initiation date
  • Cancellation of contract
  • Contract ends on
  • Submission method
  • Reason for Cancellation
  • Note
  • Created by
  • Created (date)
  • Contract will / will not continue
  • Time to cancellation
  • Last note (date)

 

You can sort the list by a particular column by clicking on its header.

 

You can add a note to a particular contract termination by clicking on the icon. You may also icon edit edit or icon delete btspdelete any of the existing contract terminations.

 
icon info2 A new contract termination can be added to the system in the Client card in the Cancellations section. 

 

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