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Tools

 

Available tools:

 

 

MAC address duplicities When you click on Continue, the system will find and display duplicate MAC addresses in the system.
MAC address duplicities in Access list When you click on Continue, the system will find and display duplicate MAC addresses in the Wireless Access List.
Change router When you click on Continue, you will be taken to a page where you can arrange for clients, routed networks, devices etc. to be moved from one router to another, even from a selected routed networks.
Remove logger data When you click on Continue, you will be taken to a page where you can clear the logger based on event type and date (FROM - TO).
phpMyAdmin When you click on Enable, you will allow the management of the database to be done through phpMyAdmin. / When you click on Disable, you will forbid the management of the database to be done through phpMyAdmin.
Change tariff When you click on Continue, the system will bring you to a page where you can bulk move clients from one tariff to another.
Client graphs When you click on Continue, you will be taken to a page where you can remove old client graphs. In this way, you free up space on the disc and reduce the size of the backup data.
E-mail history When you click on Continue, the system will bring you to a page where you can selectively delete the history of emails - based on email type and date (FROM - TO).
Mikrotik script When you click on Continue, you will land on a page where you can add, edit, delete and launch MikroTik scripts.
SMS errors

When you click on Continue, you will land on a page with a list of SMS messages that the SMS gateway did not manage to send. In addition, you will be provided with information about the last error and the number of attempts at sending a particular SMS message. Messages can be removed from the system individually as well as in bulk. They can also be returned to the queue to be sent again.

Access log When you click on Continue, you will be taken to a page where you can clean the Radius authentication log table - based on date (FROM - TO).
Opening bal. When you click on Continue, the system will bring you to a page where you can generate opening balances. More information can be found here.
RÚIAN address database When you click on Update, the update of the RÚIAN address database will be performed. This row also provides information on update status and the date of the last update.
Check ARES data When you click on Continue, you will be taken to a page where you can have the system check the data from ISPadmin against the data from the ARES register (using Registration number).
The system checks data every day and assesses their correctness. Only those clients are checked that have Registration number (IČO) entered in the system. You can see the name of a particular client from ISPadmin and further details about them and you can compare these data with the data from the ARES register. There is a link to the client settings page in the last column.

Check VIES data When you click on Continue, you will be taken to a page with a list of clients that could not be verified using their VAT number. You can search the list and edit and refresh individual items.
UBNT device vulnerability When you click on Continue, a list of vulnerable UBNT devices will be generated.

Scheduling When you click on Continue, you will be able to re-schedule tasks with Unspecified time from Scheduling module.
Bulk configuration of NAGIOS notifications It enables you to edit/delete NAGIOS notifications for selected devices.
Check e-mail addresses When you click on the Continue button, a list of clients with wrong e-mail addresses will be displayed.
Suspend your Client portal When you click on the Continue button, you can enter a message that will be displayed to your clients.
Overview of displayed info page When you click on the Continue button, you will see if an info page was displayed to a client and if this client it, or not.

Subcategories

Creating a standalone invoice

Read more ... (index.php?option=com_content&view=article&id=1159&...

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Add new / Edit existing Service

If you have added a new client, it just a contact which is not linked to any ac...

System Variables

Read more ... (index.php?option=com_content&view=article&id=1380&...

Accepting Cash Payment

overpayments (index.php?option=com_content view=article id=1088:overpaymen...

Edit invoice

Modify an invoice changing the following: Title Item description ...

No permission for adding overpayment into client´s credit

If you are trying to add overpayment, and see Permission denied message you h...

Limited data consumed / Traffic graphs are high

If you experience one/both of the following problems Limited data gets consum...

Suspension of service

The function of suspending a client serves to temporarily block the service with...

How to display client portal login credentials on an invoice

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new group)...

Creation of client number

While adding a new contact to the system, you will be offered first unused clien...

Add New Contact

a requested service in Client card (index.php?option=com_content view=article...

Return of overpayment

Bulk order (index.php?option=com_content view=article id=628:returned catid=488:...

Send invoices by email

Invoices get sent in PDF automatically upon their issuing. Sending via both, reg...

Entering an address

You have the following options to enter address: Fill in respective fields: S...

More than 1 item in email or phone number fields

You will be able to add more items in every field in the system designed for ema...

PING to client does not work

PING to client function is off by default. It is to reduce network load which in...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

How to give a discount

Options for discount of regular service rate are as follows: Tariff rate dis...

VAT missing on a cash receipt

If the client pays for the invoice in cash, VAT tax is not stated on the cash re...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

How to assign an IP address pool to a client

When editing/adding the Internet service (index.php?option=com_content view=arti...

Filtering clients base on their invoicing

Invoicing is related to services, not clients. A client can have e.g. 2 active s...

Displaced invoice margin

If invoice margins are printed incorrectly you have to check print settings of P...

Use of IP address

To find out, which client used a certain IP address in specified time, go to ...

Lookup by phone number

You can use http://ISPadmindomain.com/new/www/find-client-by-phone-number/?numbe...

How to increase internet speed in off-peak hours

If you want to increase a client’s Internet speed in off-peak hours...

Is it possible to set an installation fee discount anywhere in the system?

No, it is not. You cannot enter such a discount to the system at the moment. ...

How to add a NAT IP address

A NAT IP address can be added in the Client card. When you are editing the In...

Suspension of the internet service at the client's request

If your client contacts you and wants you to temporarily suspend the Internet...

Is it possible to set a specific speed for IPTV service?

No, it is not possible. You cannot set up special speed profiles for the IPTV...

How to add supplementary information to contact emails and phone numbers

If you need to add supplementary information to a client's email address and ...

Is it possible to export/print out all the contracts of a client at once?

No, it is not possible. Each contract is unique. It is a single file and it i...

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Czech Republic