On this page, you can go through data collected by the NetFlow module (arranged in the form of a tree structure). This module is used to monitor traffic passing through the provider’s network, to and from clients. You can drill down to individual data files. For each item, there is information about its name, size and time of creation.
More information about the NetFlow module can be found here.
Read more ... (index.php?option=com_content&view=article&id=1159&...
Delete client Deleted client is not deleted from the system, instead its rec...
If you have added a new client, it just a contact which is not linked to any ac...
overpayments (index.php?option=com_content view=article id=1088:overpaymen...
If you are trying to add overpayment, and see Permission denied message you h...
If you experience one/both of the following problems Limited data gets consum...
The function of suspending a client serves to temporarily block the service with...
In Invoicing Settings Invoice Groups, while adding a new group (+ Add new group)...
While adding a new contact to the system, you will be offered first unused clien...
a requested service in Client card (index.php?option=com_content view=article...
Bulk order (index.php?option=com_content view=article id=628:returned catid=488:...
Invoices get sent in PDF automatically upon their issuing. Sending via both, reg...
You have the following options to enter address: Fill in respective fields: S...
You will be able to add more items in every field in the system designed for ema...
PING to client function is off by default. It is to reduce network load which in...
You might want to charge clients, for example, when they decide to change to ...
If you want to issue a one-time invoice for a certain service that is provide...
Options for discount of regular service rate are as follows: Tariff rate dis...
If the client pays for the invoice in cash, VAT tax is not stated on the cash re...
If you want to send a particular client an email containing all of their unpaid ...
The system issues an expenditure cash slip when overpayments are refunded in ...
When editing/adding the Internet service (index.php?option=com_content view=arti...
Invoicing is related to services, not clients. A client can have e.g. 2 active s...
If invoice margins are printed incorrectly you have to check print settings of P...
To find out, which client used a certain IP address in specified time, go to ...
You can use http://ISPadmindomain.com/new/www/find-client-by-phone-number/?numbe...
If you want to increase a client’s Internet speed in off-peak hours...
No, it is not. You cannot enter such a discount to the system at the moment. ...
A NAT IP address can be added in the Client card. When you are editing the In...
If your client contacts you and wants you to temporarily suspend the Internet...
No, it is not possible. You cannot set up special speed profiles for the IPTV...
If you need to add supplementary information to a client's email address and ...
No, it is not possible. Each contract is unique. It is a single file and it i...
