×

Warning

JUser: :_load: Unable to load user with ID: 43

JUser: :_load: Unable to load user with ID: 40

Overdue

 

In this tab, you can define (with the help of the editor) what the info page will look like for those clients who have past-due invoices.

 

The system works in the following way: If there are any past-due invoices, the system will add to a MikroTik router rules that will redirect all HTTP (port 80) and HTTPS (port 443) traffic to the info page, where the message appears informing clients of the fact that they have past-due invoices. These clients have to confirm that they have read the message by clicking on OK and then access to the internet is granted to them. The info page is to be displayed repeatedly (at intervals - for example: one-day intervals) untill all the unpaid invoices are settled. If it is displayed, all other types of traffic (POP3, IMAP, HTTPS ...) are allowed.

 

Example: A client is using the website www.seznam.cz when an info page (with the OK button) appears informing them of an unpaid invoice. As soon as they click on OK, they are redirected to the original page (in this case: www.seznam.cz).

 

Further, there are several parameters with the help of which you can modify the way the function works:

 

remind_pay  If you set this key to 1, the function will be active. If you set this key to 0, all the relevant rules will be deleted from the router and all types of traffic will be allowed. 
remind_after_pay_day Set after how many days past due the first info page is to be displayed. This reminder will be displayed until a given invoice is settled.
remind_time Set how often the reminder is to be displayed (once in X days). For example: 2 = every other day.
remind_unaccepted_pay Set the minimum amount owed that is necessary for such a reminder to appear. This option should prevent reminders from being displayed to clients who owe, for example, 1 EUR.

 

alert icon After installation, this function is not active, so you have to set it correctly and activate it.

 

  • In Invoicing Settings General, allow automatic suspension of service by setting the pozastavit_neplatice key to 1.
  • In Settings Syst. settings Mikrotik, set the mikrotik_nat_disable_users key to 1.
  • In Settings Syst. settings General, set the server_ip key correctly. The IP address of the server (public or private) has to be accessible from all MikroTik routers. Otherwise, an info page will not appear.
  • In the Client card, you can individually allow or forbid the system to be display this info page. When adding/editing a client, you can check/uncheck the Don’t show Overdue payment box.

 

alert icon This reminder function is available only on MikroTik routers.

 

You can save the page you have created by clicking on Save. Its preview can be displayed by clicking on Preview (It is available on port 8600 - For example: http://isp.yourcompany.com:8600 or http://198.5.7.8:8600).

 

Creating a standalone invoice

Read more ... (index.php?option=com_content&view=article&id=1159&...

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Add new / Edit existing Service

If you have added a new client, it just a contact which is not linked to any ac...

System Variables

Read more ... (index.php?option=com_content&view=article&id=1380&...

Accepting Cash Payment

overpayments (index.php?option=com_content view=article id=1088:overpaymen...

Edit invoice

Modify an invoice changing the following: Title Item description ...

No permission for adding overpayment into client´s credit

If you are trying to add overpayment, and see Permission denied message you h...

Limited data consumed / Traffic graphs are high

If you experience one/both of the following problems Limited data gets consum...

Suspension of service

The function of suspending a client serves to temporarily block the service with...

How to display client portal login credentials on an invoice

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new group)...

Creation of client number

While adding a new contact to the system, you will be offered first unused clien...

Add New Contact

a requested service in Client card (index.php?option=com_content view=article...

Return of overpayment

Bulk order (index.php?option=com_content view=article id=628:returned catid=488:...

Send invoices by email

Invoices get sent in PDF automatically upon their issuing. Sending via both, reg...

Entering an address

You have the following options to enter address: Fill in respective fields: S...

More than 1 item in email or phone number fields

You will be able to add more items in every field in the system designed for ema...

PING to client does not work

PING to client function is off by default. It is to reduce network load which in...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

How to give a discount

Options for discount of regular service rate are as follows: Tariff rate dis...

VAT missing on a cash receipt

If the client pays for the invoice in cash, VAT tax is not stated on the cash re...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

How to assign an IP address pool to a client

When editing/adding the Internet service (index.php?option=com_content view=arti...

Filtering clients base on their invoicing

Invoicing is related to services, not clients. A client can have e.g. 2 active s...

Displaced invoice margin

If invoice margins are printed incorrectly you have to check print settings of P...

Use of IP address

To find out, which client used a certain IP address in specified time, go to ...

Lookup by phone number

You can use http://ISPadmindomain.com/new/www/find-client-by-phone-number/?numbe...

How to increase internet speed in off-peak hours

If you want to increase a client’s Internet speed in off-peak hours...

Is it possible to set an installation fee discount anywhere in the system?

No, it is not. You cannot enter such a discount to the system at the moment. ...

How to add a NAT IP address

A NAT IP address can be added in the Client card. When you are editing the In...

Suspension of the internet service at the client's request

If your client contacts you and wants you to temporarily suspend the Internet...

Is it possible to set a specific speed for IPTV service?

No, it is not possible. You cannot set up special speed profiles for the IPTV...

How to add supplementary information to contact emails and phone numbers

If you need to add supplementary information to a client's email address and ...

Is it possible to export/print out all the contracts of a client at once?

No, it is not possible. Each contract is unique. It is a single file and it i...

«
»

CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic