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.CSV export

The universal CSV text format designated for the exchange of table data. The file in the CSV format is comprised of lines in which the individual items are separated by a semi-colon ;. Thanks to the simplicity and readability of the information even without a specialized software, this format is used for the exchange among various systems. Such exported data may be easily used as a source for other accounting systems, or be easily imported into a table processor for further processing.

Structure of exported CSV file

The file comprises of lines which represent individual invoices, and values separated by semi-colons, which represent invoice items.
The first seven fields are always the values relating to an issued invoice:

Field 1 - SS
Field 2 - VS
Field 3 - Issue date
Field 4 - Due date
Field 5 - Taxable fulfilment date
Field 6 - Rounding
Field 7 - Price incl. VAT

Then there are four fields which describe one invoice item. These repeat according to the number of items on the invoice:

Field 8 - Service type
Field 9 - Description
Field 10 - Price excl. VAT
Field 11 - VAT

Data example

SS;VS;Issue date;Due date;Taxable fullfilment date;Rounding;Price incl.VAT;Service type; Description; Price excl.VAT;VAT;
56159;11252;1.7.2010;21.7.2010;1.7.2010;0.00;100,00;7;Service ii for 07/10 ;84.03;15.97;
56159;11253;1.7.2010;21.7.2010;1.7.2010;0.00;595,00;6;Hosting;500.00;95.00;
20011111001;11249;1.7.2010;21.7.2010;1.7.2010;0.06;14,00;1;Internet BASIC for 07/10 ;11.71;2.23;
090124;11244;1.7.2010;21.7.2010;1.7.2010;0.00;660,00;2;Cable TV TAR1 for 07-09/10 ;554.62;105.38;

1420;11236;1.7.2010;21.7.2010;1.7.2010;-0.26;2 154,00;1;Internet for 07/10 ;27.88;5.30;1;Internet for 07/10;4.18;0.80;1;
Internet 10Mb for 07/10 ;390.00;74.10;3;DVBC - Promo package;242.86;46.14;3;DVBC–HBO package;209.24;39.76;3;DVBC-Cable TV
aio for 07/10 ;923.53;175.47;99;Postal fee ;12.61;2.39;

Creating a standalone invoice

Read more ... (index.php?option=com_content&view=article&id=1159&...

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Add new / Edit existing Service

If you have added a new client, it just a contact which is not linked to any ac...

System Variables

Read more ... (index.php?option=com_content&view=article&id=1380&...

Accepting Cash Payment

overpayments (index.php?option=com_content view=article id=1088:overpaymen...

Edit invoice

Modify an invoice changing the following: Title Item description ...

No permission for adding overpayment into client´s credit

If you are trying to add overpayment, and see Permission denied message you h...

Limited data consumed / Traffic graphs are high

If you experience one/both of the following problems Limited data gets consum...

Suspension of service

The function of suspending a client serves to temporarily block the service with...

How to display client portal login credentials on an invoice

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new group)...

Creation of client number

While adding a new contact to the system, you will be offered first unused clien...

Add New Contact

a requested service in Client card (index.php?option=com_content view=article...

Return of overpayment

Bulk order (index.php?option=com_content view=article id=628:returned catid=488:...

Send invoices by email

Invoices get sent in PDF automatically upon their issuing. Sending via both, reg...

Entering an address

You have the following options to enter address: Fill in respective fields: S...

More than 1 item in email or phone number fields

You will be able to add more items in every field in the system designed for ema...

PING to client does not work

PING to client function is off by default. It is to reduce network load which in...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

How to give a discount

Options for discount of regular service rate are as follows: Tariff rate dis...

VAT missing on a cash receipt

If the client pays for the invoice in cash, VAT tax is not stated on the cash re...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

How to assign an IP address pool to a client

When editing/adding the Internet service (index.php?option=com_content view=arti...

Filtering clients base on their invoicing

Invoicing is related to services, not clients. A client can have e.g. 2 active s...

Displaced invoice margin

If invoice margins are printed incorrectly you have to check print settings of P...

Use of IP address

To find out, which client used a certain IP address in specified time, go to ...

Lookup by phone number

You can use http://ISPadmindomain.com/new/www/find-client-by-phone-number/?numbe...

How to increase internet speed in off-peak hours

If you want to increase a client’s Internet speed in off-peak hours...

Is it possible to set an installation fee discount anywhere in the system?

No, it is not. You cannot enter such a discount to the system at the moment. ...

How to add a NAT IP address

A NAT IP address can be added in the Client card. When you are editing the In...

Suspension of the internet service at the client's request

If your client contacts you and wants you to temporarily suspend the Internet...

Is it possible to set a specific speed for IPTV service?

No, it is not possible. You cannot set up special speed profiles for the IPTV...

How to add supplementary information to contact emails and phone numbers

If you need to add supplementary information to a client's email address and ...

Is it possible to export/print out all the contracts of a client at once?

No, it is not possible. Each contract is unique. It is a single file and it i...

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