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Warning

JUser: :_load: Unable to load user with ID: 43

JUser: :_load: Unable to load user with ID: 40

Basic system info and control

Password change

Change ISPadmin password in Password.

Information ribbon

  • It is displayed at all times and provides basic system and licence information, as well as main control buttons.

ribbon1

Latest Stable Version We recommend using stable versions only for beta versions are meant for testing new features.
Licence owner Name of subject who purchased ISPadmin licence
Logged user Currently logged in user

ribbon2

Total licences Amount of purchased licenses

Active Amount of currently used licenses
System updates to Deadline for provided system updates
Dashboard Link to Dashboard
language version Predefined language as set in Settings Syst.settings General, ID lokalizace. Click on flag to switch between language versions.
Wikipedia Link to this web with system documentation.
Logout Safe system logout.
Set up auto logout in Settings Syst.settings General, ID auto_logout.

Basic system information - login

  • Every time you log into ISPadmin you will see the following: Click on Continue to display Current changelog (it is displayed only once after its release).


ISP admin - Systémové informace

  • Upon login ISPadmin automatically checks the following items, and displays warnings, if applicable:
ISPadmin version You may turn on/off displayed Beta version in Settings Syst. settings General, ID show_beta_version. If newer version is found upon login information on update procedure is shown.
Check of default database passwords for
users root and ispadmin
If default passwords have not been changed instructions on how to do so is displayed.
Number of clients / licences Warning is displayed in case you have 10 licenses remaining, or less.
Unallowed frequency 5GHz bandwidth Define this warning in Settings Syst. settings General, ID check_5G_bands.
NetFlow data Only if NetFlow module is activated.
Collision of IP address and devices  
superCASH communication If superCASH is activated eventual communication error is shown.
VOIPex communication Again, eventual communication error is displayed only.
Backups encryption System checks if it is set.
Database corruption If database is corrupted, damaged tables are displayed with instruction on how to fix them.
Firewall System checks if it is set.
Disc capacity A warning is displayed if disc free space falls below value from Settings Syst. settings General, ID disk_usage_warning.
UBNT vulnerability alert It is possible to disable the UBNT vulnerability alert with the help of the show_ubnt_warning item in Settings Syst. settings General.
Big history database In Statistics History Settings, the system will highlight those records that are over the limit and you will be able to change the length of data retention setting.

 

More system information

Creating a standalone invoice

Read more ... (index.php?option=com_content&view=article&id=1159&...

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Add new / Edit existing Service

If you have added a new client, it just a contact which is not linked to any ac...

System Variables

Read more ... (index.php?option=com_content&view=article&id=1380&...

Accepting Cash Payment

overpayments (index.php?option=com_content view=article id=1088:overpaymen...

Edit invoice

Modify an invoice changing the following: Title Item description ...

No permission for adding overpayment into client´s credit

If you are trying to add overpayment, and see Permission denied message you h...

Limited data consumed / Traffic graphs are high

If you experience one/both of the following problems Limited data gets consum...

Suspension of service

The function of suspending a client serves to temporarily block the service with...

How to display client portal login credentials on an invoice

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new group)...

Creation of client number

While adding a new contact to the system, you will be offered first unused clien...

Add New Contact

a requested service in Client card (index.php?option=com_content view=article...

Return of overpayment

Bulk order (index.php?option=com_content view=article id=628:returned catid=488:...

Send invoices by email

Invoices get sent in PDF automatically upon their issuing. Sending via both, reg...

Entering an address

You have the following options to enter address: Fill in respective fields: S...

More than 1 item in email or phone number fields

You will be able to add more items in every field in the system designed for ema...

PING to client does not work

PING to client function is off by default. It is to reduce network load which in...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

How to give a discount

Options for discount of regular service rate are as follows: Tariff rate dis...

VAT missing on a cash receipt

If the client pays for the invoice in cash, VAT tax is not stated on the cash re...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

How to assign an IP address pool to a client

When editing/adding the Internet service (index.php?option=com_content view=arti...

Filtering clients base on their invoicing

Invoicing is related to services, not clients. A client can have e.g. 2 active s...

Displaced invoice margin

If invoice margins are printed incorrectly you have to check print settings of P...

Use of IP address

To find out, which client used a certain IP address in specified time, go to ...

Lookup by phone number

You can use http://ISPadmindomain.com/new/www/find-client-by-phone-number/?numbe...

How to increase internet speed in off-peak hours

If you want to increase a client’s Internet speed in off-peak hours...

Is it possible to set an installation fee discount anywhere in the system?

No, it is not. You cannot enter such a discount to the system at the moment. ...

How to add a NAT IP address

A NAT IP address can be added in the Client card. When you are editing the In...

Suspension of the internet service at the client's request

If your client contacts you and wants you to temporarily suspend the Internet...

Is it possible to set a specific speed for IPTV service?

No, it is not possible. You cannot set up special speed profiles for the IPTV...

How to add supplementary information to contact emails and phone numbers

If you need to add supplementary information to a client's email address and ...

Is it possible to export/print out all the contracts of a client at once?

No, it is not possible. Each contract is unique. It is a single file and it i...

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CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic