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Changelog 4.10 beta1

AUTHORIZATION SETTINGS

  • The tab Settings / Administrators / Administrators) has been completely rewritten to the new interface with customized authorization settings for Scheduling module. Newly there are no assigned in global authorization rules for "Masteradmin" and "Main Admin" administrators but it is necessary to apply individual rules for all administrators for scheduling. Scheduling module can be visible for all administrators which have marked checkbox "Use scheduling". If the checkbox is not marked administrator has no option to see, add or customize tasks to scheduling.
  • There are new 3 basic types of authorization rules for administrators for scheduling:
  • 1) Administrator - Full rights. It means Administrator can see all tasks with full option to customize them, make a new scheduling plans, etc.
  • 2) Leader - Full rights but only for particular group of technicians. In this case Leader is able to see all tasks with full option to customize them, make a new scheduling plans, etc. but only for particular group, so they are not able to see tasks of another leaders or their groups.
  • 3) Technician - Can see only those tasks which has been assigned to them but cannot see tasks of another technician in the same or different group. In the case of enabled authorization Technician it is possible to individually customize additional authorization like add, change or delete tasks.
  • Authorization for sending of e-mails with assigned in tasks or requests from Client portal can be enabled individually.
  • By this update all authorization rules has been replaced from older version to the new one but it is recommended to check validity of this authorization rules because not all authorization rules can be replaced automatically.
  • Authorization "Allowed Invoicing groups" - If a new invoicig group is added to the system, it will not be visible for all administrators automatically (except "Master Admin" authorization level) but it is necessary to allow visibility of the new group for particular administrator of the system.

VOIP SERVICE - BULK IMPORT OF PHONE NUMBERS

  • In the case of active VOIP service for client, there is an button "Another IP phones" to assign anothe phone numbers for this service. To assign new phone numbers as bulk there is now also possible to "Add range of IP phone numbers" by clicking on particular button.

NAT ADDRESSES

  • New tab added "Settings / IP Pools / IP Pools NAT". There it is possible to define ranges of IP addresses which are used to NAT private IP addresses of clients. Each NAT pool has option to assign in a router which is provided NAT on and also to define used IP addresses which will not be offered to clients in the system.

NEW SYSTEM VARIABLES

  • $DVBC_PACKAGES$
  • $DVBC_PACKAGES_PRICE_WITH_VAT$
  • $DVBC_PACKAGES_PRICE_WITHOUT_VAT$
  • $IPTV_DISCOUNT$
  • $IPTV_FLAT_RATE$
  • $IPTV_FLAT_RATE_NOTE$
  • $IPTV_DEPOSIT$
  • $IPTV_CONTRACT_RENEWAL$
  • Further details about system variables are available under the tab "Settings / Contracts / Own templates".

Creating a standalone invoice

Read more ... (index.php?option=com_content&view=article&id=1159&...

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Add new / Edit existing Service

If you have added a new client, it just a contact which is not linked to any ac...

System Variables

Read more ... (index.php?option=com_content&view=article&id=1380&...

Accepting Cash Payment

overpayments (index.php?option=com_content view=article id=1088:overpaymen...

Edit invoice

Modify an invoice changing the following: Title Item description ...

No permission for adding overpayment into client´s credit

If you are trying to add overpayment, and see Permission denied message you h...

Limited data consumed / Traffic graphs are high

If you experience one/both of the following problems Limited data gets consum...

Suspension of service

The function of suspending a client serves to temporarily block the service with...

Creation of client number

While adding a new contact to the system, you will be offered first unused clien...

How to display client portal login credentials on an invoice

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new group)...

Return of overpayment

Bulk order (index.php?option=com_content view=article id=628:returned catid=488:...

Add New Contact

a requested service in Client card (index.php?option=com_content view=article...

Send invoices by email

Invoices get sent in PDF automatically upon their issuing. Sending via both, reg...

Entering an address

You have the following options to enter address: Fill in respective fields: S...

More than 1 item in email or phone number fields

You will be able to add more items in every field in the system designed for ema...

PING to client does not work

PING to client function is off by default. It is to reduce network load which in...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

How to give a discount

Options for discount of regular service rate are as follows: Tariff rate dis...

How to assign an IP address pool to a client

When editing/adding the Internet service (index.php?option=com_content view=arti...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

VAT missing on a cash receipt

If the client pays for the invoice in cash, VAT tax is not stated on the cash re...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

Lookup by phone number

You can use http://ISPadmindomain.com/new/www/find-client-by-phone-number/?numbe...

Filtering clients base on their invoicing

Invoicing is related to services, not clients. A client can have e.g. 2 active s...

How to add supplementary information to contact emails and phone numbers

If you need to add supplementary information to a client's email address and ...

Use of IP address

To find out, which client used a certain IP address in specified time, go to ...

How to add a NAT IP address

A NAT IP address can be added in the Client card. When you are editing the In...

How to increase internet speed in off-peak hours

If you want to increase a client’s Internet speed in off-peak hours...

Displaced invoice margin

If invoice margins are printed incorrectly you have to check print settings of P...

Suspension of the internet service at the client's request

If your client contacts you and wants you to temporarily suspend the Internet...

Is it possible to export/print out all the contracts of a client at once?

No, it is not possible. Each contract is unique. It is a single file and it i...

Is it possible to set a specific speed for IPTV service?

No, it is not possible. You cannot set up special speed profiles for the IPTV...

Is it possible to set an installation fee discount anywhere in the system?

No, it is not. You cannot enter such a discount to the system at the moment. ...

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787 01 Šumperk
Czech Republic