Cancellations

 

On this page, you can see a list of all contract terminations.

 

Filters and fulltext search

 

You can filter the list based on the following parameters:

 

  • Cancellations date FROM - TO:  Choose dates from the pop-up calendar.
  • Cancellations start FROM - TO: Choose dates from the pop-up calendar.
  • Service type: Choose a service type from the drop-down menu.
  • Invoice group: Choose an invoice group from the drop-down menu.
  • Submission method: Choose a submission method from the drop-down menu.
  • Location: Choose a location from the drop-down menu.
  • Reason of Cancellation: Choose a reason for contract termination from the drop-down menu.

 

Further, you can make use of the fulltext search feature. Enter a search term into the relevant field and click on Search.

 

You can return to the default state using the Default button.

 

Overview of contract terminations

 

The overview itself contains the following information:

 

  • A list of notes added to a given contract termination: If there is a + symbol in the second column, it means that there is at least one note added to a given contract termination. If there is no such symbol, it means that there is not a single note added to a given contract termination. When you click on the symbol, all relevant notes will displayed. You can icon edit edit or icon delete btsp delete them..
  • Client name: If you hover over a client’s name, basic information about this client will appear in the pop-up window. If you click on a client’s name, you will be redirected to their Client card.
  • Client address (City + Post code / Postcode code + Street + House number)
  • Service type
  • Service name
  • Submission date
  • Cancellation initiation date
  • Cancellation of contract
  • Contract ends on
  • Submission method
  • Reason for Cancellation
  • Note
  • Created by
  • Created (date)
  • Contract will / will not continue
  • Time to cancellation
  • Last note (date)

 

You can sort the list by a particular column by clicking on its header.

 

You can add a note to a particular contract termination by clicking on the icon. You may also icon edit edit or icon delete btspdelete any of the existing contract terminations.

 
icon info2 A new contract termination can be added to the system in the Client card in the Cancellations section. 

 

Tips on how to use this documentation

 

Search

Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.
Breadcrumbs

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:

 

  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab

Changelog

It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 

FAQ

Frequently asked questions along with most important procedures and settings are listed in FAQ section. 

Colours

Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 

CONTACT

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