Disconnected

 

This page provides an overview of clients that have been removed from the list of active clients (using the Delete client button in the Client card). These clients are kept separately from active clients. Even after they have been removed, you have access to information about their accounts, settings, services and invoices. You can use these data later on when you need to prove something, when you are handling their complaints or when you want to reconnect one of these clients after their return from the competition. You can delete them for good by clicking on the icon delete btsp icon in a particular row. If you want to restore a certain client, click on their name in the overview. Their Client card will appear. Click on Restore client.

 

You can sort the entries in the overview by a particular column by clicking on its header. Further, you can filter the entries based on the following criteria:

 

  • Invoice group
  • Client group
  • Client status
  • Payment method
  • Location
  • Client detail

 

You may also perform a fulltext search on the list. If you want to return to the default state, click on Reset.

 

 iconopen

Click on this icon to open a menu, in which you can check columns to be displayed (Table settings), columns to be printed (Print settings), and Search settings. Then press Save and iconoffright. Display configuration is saved for each administrator separately.

 

icon info2 Uncheck unused columns to speed the loading of the page up.

 

All entries can be sorted by every displayed column. Click on column name to display the list by the requested column. Click once to sort in ascending order, twice for descending order.

 

When you click on the icon pdf1Print button, the system will generate a list of disconnected clients in PDF format.

Tips on how to use this documentation

 

Search

Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.
Breadcrumbs

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:

 

  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab

Changelog

It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 

FAQ

Frequently asked questions along with most important procedures and settings are listed in FAQ section. 

Colours

Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 

CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic