History

 

This section provides an overview of records from individual parts of the ISPadmin system. You can set how long these records will be kept. You also have the option of deleting some of them.

 

 

This page provides an overview of records from individual parts of the ISPadmin system. You can find here information about new entries, changes to existing entries, deletion of existing entries and recovery of deleted entries. Available information differs from item to item.

 

There is a drop-down menu on the left side that allows you to choose which type of records you want to see.

 

Scheduling section Records of tasks, SMS messages sent to technicians and solutions
Clients section Records related to services in the Client card, notes and mass actions
System section Records of different types of SMS messages and emails sent by the system, of logins to the administrative interface and client portal, of the MAC addresses of individual devices, of documents, tariffs, alerts, the database and the server.
Hardware section Records of routers, switches, headends and devices connected to routers
Invoicing section Records of reminders and changes in the general settings of the invoicing module
Inventory section Records of newly added items in the inventory

 

You can perform a fulltext search on the individual lists: you enter a specific key word into the relevant field and then click on the Search button. If you want to return to the default state, click on Reset.

 

  When you click on this button, a drop-down menu will appear from which you will be able to choose which type of records specifically you want to view (new records, changes, deletions, recovered records). Sometimes only one option is available. At other times, more than one is available.

 

 

 

On this page, you can set how long records from individual sections of ISPadmin (Scheduling, Clients, System, Hardware, Invoicing and Inventory) will be kept. For every item from every section, the number of records that are in the system is given next to the description. You can enter the time period for which they will be kept (the number of days) into the field provided. You can save the settings by clicking on Save. If you want to delete all the records immediately, click on Delete now.

 

icon info2 For safety, this tab is off by default and you will have to enable it in Settings Administrators Administrators.

 

alert icon  Please consider which records are important for you and how long you want to keep them. We do not recommend deleting records of clients and routers, as well as records from the Client card too soon.

 

Tips on how to use this documentation

 

Search

Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.
Breadcrumbs

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:

 

  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab

Changelog

It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 

FAQ

Frequently asked questions along with most important procedures and settings are listed in FAQ section. 

Colours

Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 

CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic