Technicians

 

On this page, you can add, edit and delete technicians. There is also an overview of all existing technicians here. The following details are in the overview: Name, Login name, Email, Phone and Address.

icon info2 Technician may use Technicians´ interface.

A new technician can be added to the system by clicking on . In the Personal data section, enter their name, address, login and contact details. In the Primary locations section, define which locations they are responsible for. You can assign more locations to a single technician. In the Secondary locations section, you can assign further locations to a given technician. This technician may then be called upon to step in for the technician who is normally supposed to take care of problems in that locality (the latter is unavailable for some reason). This classification of technicians by the assigned locality is then used when you are planning tasks for them. The locations that are displayed when you are adding a technician can be edited in Settings Code lists Locations. In the Rights section, you may define whether a given technician is allowed to handle tasks, client data and the cash box. You can save the settings by clicking on Save.

 

icon edit Edit a technician
icon delete btsp Delete a technician

Tips on how to use this documentation

 

Search

Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.
Breadcrumbs

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:

 

  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab

Changelog

It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 

FAQ

Frequently asked questions along with most important procedures and settings are listed in FAQ section. 

Colours

Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 

CONTACT

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Žerotínova 3056/81a
787 01 Šumperk
Czech Republic