Limited data consumed / Traffic graphs are high

If you experience one/both of the following problems

  • Limited data gets consumed within a short period of time (without a client actually using it) and/or
  • Traffic graphs of users go up to a speed which is not even set for the service,

then disable the Only router monitoring option in the router, which is used to manage clients and from which information about data transferred are retrieved. (Click here for more information)

Otherwise, traffic counters are not reset. If a counter reset does not take place on a particular MikroTik router, the system obtains data that seem to indicate that the amount of traffic passing through the router has been on the increase and assumes that the speed of a given client's connection has increased.

Tips on how to use this documentation

 

Search

Searching required information is possible either via structured menu which is divided into sections, or via full-text search of the entire contents of this on-line documentation.
Breadcrumbs

This aid will make it possible for you to find out where exactly you are at the moment.

If, for example, the following appears beneath the main menu - ISPadmin Wiki / ENG / Client management / Menu - CLIENTS / Clients / Message Board / Groups - it means that you are:

 

  • in the Wiki documentation of the ISPadmin system
  • in its English localization
  • in the Client management section
  • in the Clients tab
  • in the Message board subtab
  • in the Groups sub-subtab

Changelog

It contains newly added functionalities and modifications of the system which are displayed by versions and issue date. Changelog articles are also displayed in individual sections / pages of the documentation which relate to new functionality or modification. 

Basic orientation

You will find a welcoming menu with basic instruction on trying / implementing / using below. 

FAQ

Frequently asked questions along with most important procedures and settings are listed in FAQ section. 

Colours

Items which refer to real system menu are highlighted in corresponding colour, including their graphical background. Eg. Invoicing Settings Templates Reminders. This is also a working reference to an article. 

CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic