×

Warning

JUser: :_load: Unable to load user with ID: 43

Email

 

This page provides an overview of received bank emails. To be able to use this function, you have to set up an email account:

 

This function allows you to automatically download and match payments with the help of email notifications that are sent to you by you bank when you receive a payment from your client. For it to work correctly, your bank has to support the automatic sending of notifications of any received payments and you have to set it up right. If your bank allows it, the system will check incoming emails every 5 minutes. If incoming emails are in the proper format, the automatic matching of payments with corresponding invoices follows. This system offers very quick payment matching and almost online processing.
In this way, you can eliminate the need to regularly download and import bank statements to the system. One email can contain more than one payment.
In practice, not only payment notifications will be sent to your email address. Other types of emails (such as spam, monthly bank statements in PDF) will be sent there too. Such emails are then displayed in the overview as emails with count of entries = 0. You can transfer them to the List of excluded e-mails by clicking on .


If there is an error during the processing of emails (e.g. wrong password to your email account, invalid bank statement), then the details of this error are sent to the email address set in the billing_mail key in Invoicing Settings General.

 

It is not enough to set up an email account. The format of bank emails must be supported by ISPadmin as well. Twenty four different email formats are currently supported, including:
  • Česká spořitelna
  • Unicredit
  • Tatrabanka
  • GoPay
  • ČSOB (CZ), Poštovní spořitelna (Max Info PS)
  • Raiffeisenbank (CZ)
  • FIO (CZ)
  • ČSOB (SK)
  • VÚB (SK)
  • SLSP (SK)
  • Komercni banka (CZ)

 

You can filter the overview according to time (year, month, day) or payment status (excluded, unprocessed, unmatched)

Excluded emails - Show emails that are excluded from matching.

In the overview, you can see basic information about individual emails. Important items:

Show a given email
Import date The date when a given email was imported from an email account
Number of records The number of items in a given imported file
Matched The number of automatically matched payments (according to the set rules) By clicking on a particular number in this column, you call up a list of matched payments. In this list, you can cancel matching by clicking on .
Unmatched The number of unmatched payments. By clicking on a particular number in this column, you call up a list of unmatched payments. In this list, you can either match or delete individual payments.
Excluded payments The number of excluded payments
Transfer an email to the category of excluded emails If you want to return emails to the matching process, click on Excluded emails and in a given row on .

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Adding/Editing invoice group

Invoice group set-up Name The internal name of a given invoice group...

Invoice period, floating period

The options are: not invoiced, monthly, bimonthly, quarterly, half-yearly, and y...

Proforma invoices

Proforma invoice is a non-fiscal document. It is merely an instruction for the c...

Generating reminders

Reminders are automatically generated every day at the time set in the reminder_...

Change of numerical series for Invoicing

Typically, you would need to change a numerical series for Invoicing on New Year...

Introduction to invoicing

Here you will find basic settings for you to start using Invoicing module. Gene...

Export of invoices

You may export invoices into your accounting software if it is supported by I...

Invoice logo/stamp

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new gro...

Can we have multiple IBAN codes for an invoice group?

No. One IBAN equals one invoice group. You cannot have more IBAN codes for on...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

Invoice layout modification

You cannot change invoice layout. You can only change the following (Invo...

How to issue invoices in foreign currency

If you want to issue invoices in foreign currency you can do so in a few ways...

Invoice due date functionality

Standalone Invoice (index.php?option=com_content view=article id=1202:creating-a...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

Does ISPadmin support the PayU payment gateway?

No, the PayU payment gateway is not supported by ISPadmin.

How to add overpayment into client´s credit

Let’s assume you use FIO bank. Go to InvoicingBankFIO to display all incoming...

A credit note issued, yet the invoice is still marked as "unpaid".

When viewing a particular credit note, you have to use the Confirm the credi...

Currency not exported

Currency is loaded from invoice group set up. You have to set up currency for...

Invoice items are not in the same language as my ISPadmin

You may define your own descriptions of invoiced items in SettingsActive service...

How to set the description of a pending item on an invoice

Go to Settings Syst. settings Inventory. In the Description of pending items ...

How to set the invoicing period for the VoIP service

In Settings Syst. settings General in the voip_offset item, you can state tha...

How to set invoice numbering

On this page, you can find out how to appropriately and correctly set invoice...

Where to set the email address from which invoice emails are sent?

Invoice emails are sent from the email address that you have entered on the c...

Import of CSV bank statement files to ISPadmin is not working

If you cannot import a CSV file from your bank to the ISPadmin system, check ...

How to use one client payment to settle multiple invoices

In Invoicing Bank, you can now settle more than one invoice at once (There is...

Payments from bank emails have not been imported and matched.

Check whether there are bank emails in the Invoicing Bank E-mail tab. If ...

Calculation of VAT on invoices

VAT is calculated for each individual invoice item. It is always rounded to 2...

How to modify the text on an invoice

You can change the descriptions of items on an invoice in SettingsService Gro...

Configuring your PayPal account

In order to have your PayPal-payments matching functional, each individual paym...

CSV format for payment import

Column 1 SS (Specific symbol) Column 2 Note Column 3 VS (V...

«
»

CONTACT

NET service solution, s.r.o.
Žerotínova 3056/81a
787 01 Šumperk
Czech Republic