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Returned

 

This page provides an overview of overpayment refunds.

Overpayments are refunded in Client card / Invoicing by clicking on Return overpayment.

You can filter here according to year, month, invoice group and payment type.

 

The overview contains the following information:

 

  • Date
  • Client
  • Client number
  • User
  • Price
  • Bank account / Cash receipt
  • Note

 

You can print a particular expenditure cash slip or export it to PDF by clicking on the icons in the last column of the table. You can also export the whole overview to PDF.

 

Bank order

It will generate an ABO file for returned overpayments. While preparing it, the system uses VS and SS as used in original payment. If payment has neither VS, nor SS, SS is not stated and client´s s number is used as VS.

Removing records from ISPadmin

Delete client Deleted client is not deleted from the system, instead its rec...

Adding/Editing invoice group

Invoice group set-up Name The internal name of a given invoice group...

Invoice period, floating period

The options are: not invoiced, monthly, bimonthly, quarterly, half-yearly, and y...

Proforma invoices

Proforma invoice is a non-fiscal document. It is merely an instruction for the c...

Generating reminders

Reminders are automatically generated every day at the time set in the reminder_...

Change of numerical series for Invoicing

Typically, you would need to change a numerical series for Invoicing on New Year...

Introduction to invoicing

Here you will find basic settings for you to start using Invoicing module. Gene...

Export of invoices

You may export invoices into your accounting software if it is supported by I...

Invoice logo/stamp

In Invoicing Settings Invoice Groups, while adding a new group (+ Add new gro...

Can we have multiple IBAN codes for an invoice group?

No. One IBAN equals one invoice group. You cannot have more IBAN codes for on...

Charging clients for tariff changes

You might want to charge clients, for example, when they decide to change to ...

One-time invoice for a service provided in a certain time period

If you want to issue a one-time invoice for a certain service that is provide...

Invoice layout modification

You cannot change invoice layout. You can only change the following (Invo...

How to issue invoices in foreign currency

If you want to issue invoices in foreign currency you can do so in a few ways...

Invoice due date functionality

Standalone Invoice (index.php?option=com_content view=article id=1202:creating-a...

How to send a client an email containing all of their unpaid invoices

If you want to send a particular client an email containing all of their unpaid ...

How to issue an expenditure cash slip

The system issues an expenditure cash slip when overpayments are refunded in ...

Does ISPadmin support the PayU payment gateway?

No, the PayU payment gateway is not supported by ISPadmin.

How to add overpayment into client´s credit

Let’s assume you use FIO bank. Go to InvoicingBankFIO to display all incoming...

A credit note issued, yet the invoice is still marked as "unpaid".

When viewing a particular credit note, you have to use the Confirm the credi...

Currency not exported

Currency is loaded from invoice group set up. You have to set up currency for...

Invoice items are not in the same language as my ISPadmin

You may define your own descriptions of invoiced items in SettingsActive service...

How to set the description of a pending item on an invoice

Go to Settings Syst. settings Inventory. In the Description of pending items ...

How to set the invoicing period for the VoIP service

In Settings Syst. settings General in the voip_offset item, you can state tha...

How to set invoice numbering

On this page, you can find out how to appropriately and correctly set invoice...

Where to set the email address from which invoice emails are sent?

Invoice emails are sent from the email address that you have entered on the c...

Import of CSV bank statement files to ISPadmin is not working

If you cannot import a CSV file from your bank to the ISPadmin system, check ...

How to use one client payment to settle multiple invoices

In Invoicing Bank, you can now settle more than one invoice at once (There is...

Payments from bank emails have not been imported and matched.

Check whether there are bank emails in the Invoicing Bank E-mail tab. If ...

Calculation of VAT on invoices

VAT is calculated for each individual invoice item. It is always rounded to 2...

How to modify the text on an invoice

You can change the descriptions of items on an invoice in SettingsService Gro...

Configuring your PayPal account

In order to have your PayPal-payments matching functional, each individual paym...

CSV format for payment import

Column 1 SS (Specific symbol) Column 2 Note Column 3 VS (V...

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