It is advisable to activate copying of backups to FTP server. In worst-case scenario of hardware breakdown (controller failure, burn-out etc.) or complete destruction of the installation (e.g. due to human error), the only salvation is to have backups placed away from the server. Also you should not rely solely on RAID. RAID1 is just a technical solution for a disk failure hence the need to have system backups safely on remote storage.

Set up backups according to the instructions in Settings System Settings Backups.

Problems

• Backup was not copied to FTP server.
• ISPadmin created one directory with date per day but nothing is stored to FTP.
• ISPadmin logged on FTP but did not store anything.
• A partial backup was created on FTP.

Solution

FTP backups work fine for all our customers. However, problems may appear. In order to be able to exclude ISPadmin as a possible source of the problem you may try to run a complete backup with subsequent transfer on FTP server. Enter your FTP access details to ISpadmin.

Server: admin.netbackup.cz

User: you will receive it from our personnel upon request (it is changed regularly).

Password: you will receive it from our personnel upon request (it is changed regularly).

The following command will create a backup and transfer it on FTP as defined in ISPadmin:

/usr/local/script/ispadmin/backup_system.pl backup all

Detected reasons for errors

• Not enough space was assigned for FTP backups
• FTP server not working
• Incorrectly defined rights on FTP server
• Incorrectly defined firewall on route to FTP server
• Incorrectly set root (/) directory on FTP server
• FTP server cannot/is not configured for passive mode which is required by ISPadmin